Full-Time
Customer Success Manager
Business IT Services
Posted on 9/10/2025
Robert Bosch Venture Capital
201-500 employees
Venture capital funding deep tech startups
No salary listed
Bengaluru, Karnataka, India
In Person
 Sales & Account Management (1) |
|---|
- Bachelor's degree or Master’s degree (BE/ME) in Computer Science or a related technical field, or equivalent practical experience.
- At least 16+ years of working experience in the IT Applications, Tools and Support field with 6-8 years’ experience with IT applications transition, development, rollout and management capabilities for a region or global scale.
- Proven and successful track record of leading high-performing IT practice teams and customer-facing experience in the enterprise space (minimum 5 years).
- Experience in goal tracking for quality, productivity, deployment, rookie ratio in project teams and revenue growth percentage.
- Extensive client account and project management experience with demonstrated ability to plan and manage the execution and implementation projects; PMP is a plus.
- Demonstrated knowledge of IT turnkey solutions for a diverse set of problems and industries/customers, and understanding of business challenges and adopting IT solutions.
- Experience in project management, people management and leadership skills.
- Team-builder, results-oriented, proactive, and self-driven; able to work with minimal supervision and open to change.
- Excellent organizational, analytical, and influencing skills.
- Effective written and verbal communication and presentation skills.
- Qualifications: BE/ME
- Lead the delivery and management of organization projects, contributing to solutions including process and/or IT or process automation as needed to establish strong trust-based relationships and drive collective client and team success.
- Work collaboratively with existing team leads and project managers of the established IT Solutions and Services.
- Manage the IT development and support teams and oversee all activities ensuring alignment with departmental and business-wide vision and strategies.
- Be responsible for the Customer Satisfaction Index, Associate Survey, and status reporting for the Account/Line of Business.
- Work with C-Level executives to define and understand business goals, strategies, capabilities, processes and help shape and define business and technology transformation initiatives.
- Build, lead, and inspire an extended team of IT specialists.
- Responsible for managing multi-location team working in 24x7 mode in the future.
- PMP certification is a plus.
- Experience in leading high-performing IT practice teams and customer-facing experience in the enterprise space (minimum 5 years) is desirable.
RBVC (Robert Bosch Venture Capital) is a global venture capital firm that backs early-stage deep tech startups in areas like energy efficiency, medical devices, and virtual/augmented reality. It supports companies with funding and access to Bosch’s network and resources to help them scale and bring innovations to market. Unlike traditional VCs, RBVC may purchase solutions for a proof-of-concept while allowing startups to keep their intellectual property, which speeds up development and lowers upfront costs. The firm earns money through equity investments and the eventual success of its portfolio. RBVC’s goal is to accelerate technological advances across multiple industries by connecting startups with Bosch’s ecosystem, customers (from medical centers to data centers), and global reach.
Company Size
201-500
Company Stage
N/A
Total Funding
$3.8B
Headquarters
Frankfurt, Germany
Founded
2007
Simplify's Take
What believers are saying
- Launched €250M fund in 2023 for automation, electrification, climate tech.
- Portfolio exceeds 60 investments, emphasizing AI and energy efficiency.
- Led 4screen's $21M Series B, enabling U.S. expansion and car integrations.
What critics are saying
- Neurophos delays erode AI chip returns amid Lightmatter competition in 12-24 months.
- CVC fatigue sidelines RBVC as founders prefer Gates Frontier, M12 in 6-12 months.
- €250M fund depletes by 2025 without exits, halting new investments in 18-24 months.
What makes Robert Bosch Venture Capital unique
- RBVC buys POCs while startups retain IP, accelerating market entry.
- Leverages Bosch's global network for deep tech scaling in energy and AI.
- Targets early-stage deep tech across Europe, Silicon Valley, China, Israel.
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Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
401(k) Retirement Plan
401(k) Company Match
Paid Vacation
Paid Parental Leave
Wellness Program
Company News
Neurophos has raised $110 million in an oversubscribed Series A round to accelerate the commercialization of its photonic AI chip technology, positioning the Austin-based company to push beyond the power and scalability limits facing today’s AI infrastructure. The financing brings Neurophos’ total funding to $118 million and was led by Gates Frontier, with participation from M12 (Microsoft’s Venture Fund), Carbon Direct Capital, Aramco Ventures, Bosch Ventures, Tectonic Ventures, Space Capital, and additional investors.
Neurophos Inc., a chip startup developing technology to outperform AI accelerators, has raised $110 million in funding led by Gates Frontier, Bill Gates' venture capital fund. Microsoft's M12 and Aramco Ventures, the investment arm of Saudi Arabia's state-owned oil producer, also participated. Additional investors in the round included Bosch Ventures, Tectonic Ventures and Space Capital. The company aims to develop new chip technology capable of surpassing current accelerators used to run AI models.
Berlin-based Cloover has raised $1.22 billion in combined funding to accelerate Europe's energy transition. The financing includes $22 million in Series A equity led by QED and MMC, with participation from Bosch Ventures and others, plus $1.2 billion in debt facilities and a €300 million guarantee from the European Investment Fund. Founded two years ago, Cloover has built an AI-powered operating system that helps installation companies offer renewable energy systems to households for €100-150 monthly over 25 years, eliminating high upfront costs. The platform combines workflow tools, financing, energy management and procurement. The company uses AI-based credit assessment that considers future energy savings alongside traditional metrics, achieving higher approval rates than banks. Cloover partners with installation businesses rather than competing with them, taking a B2B2C approach. The company aims to reach €500 million revenue run rate by end-2026.
The platform serves 500,000 residents across 60 cities and leverages AI to drive engagement and insights.
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