Full-Time
Monzo
1,001-5,000 employees
Digital banking platform for personal finance
Compensation Overview
£120k - £160k/yr
Senior, Expert
H1B Sponsorship Available
London, UK + 1 more
More locations: Remote in UK
The company can help you relocate to the UK and can sponsor visas.
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- Have 5-10 years of experience successfully launching complex, high-impact products within a world-class, product-led organisation, including experience in online or mobile product management.
- Have led zero-to-one product launches, while maintaining operations on existing products or services.
- Thrive in a cross-functional environment, partnering with engineers, designers, and other teams to prioritise, design, and deliver high-quality systems and features.
- Possess high attention to detail and are uncompromising about user-centric design that elegantly addresses customer problems.
- Are data-driven and analytical, comfortable challenging assumptions or being challenged to ensure decisions are sound and well-supported by data.
- Lead through influence and vision, inspiring and guiding multiple teams with clarity on product direction and generating excitement around projects.
- Communicate effectively and persuasively with diverse audiences, structuring information to fit the audience and purpose, and handling complex information clearly.
- Relentlessly seek improvements, challenging the status quo to make tangible, positive changes for both customers and the business.
- Break down and solve complex problems systematically, applying analytical thinking and quantitative skills to identify core metrics and drivers of success.
- Prioritise effectively to maximise the impact of your work, balancing short-term needs with long-term strategic goals.
- Make sound decisions in ambiguity, understanding that in a high-stakes environment, there often isn’t one "right" answer.
- Bring creativity and fresh ideas, contributing novel solutions and nurturing creativity within the team.
- Inspire and motivate, effectively rallying people towards common goals and energising others to give their best.
- Build trust quickly, navigating diverse perspectives and managing disagreements constructively and empathetically.
- Share our excitement for Monzo’s mission in personal finance, and bring curiosity, humility, and a commitment to learning and growth for yourself and others.
- Lead high-impact initiatives, using technologies such as ML and LLMs to enhance Monzo’s award-winning customer support.
- Partner closely with directors in Product, Engineering, Data, and Design to help shape Monzo’s product strategy for Customer Support and drive innovation within the team.
Monzo operates as a digital-only banking platform focused on providing a modern way for individuals to manage their finances. Its main product is a mobile app that allows users to track their income, spending, and savings easily. The app includes features that help users save money, such as automatically setting aside a portion of their paycheck or rounding up payments to the nearest dollar. Monzo generates revenue through interest on customer deposits, fees for certain services, and interchange fees from card transactions. Additionally, it offers overdrafts and personal loans. What sets Monzo apart from traditional banks is its real-time balance updates and instant spending notifications, which help customers stay informed about their finances. With over 8 million customers, Monzo aims to meet the growing demand for convenient, mobile-first banking solutions.
Company Size
1,001-5,000
Company Stage
Late Stage VC
Total Funding
$1.9B
Headquarters
London, United Kingdom
Founded
2015
Simplify's Take
What believers are saying
- Monzo's new Contents Insurance fills a significant gap in renter protection.
- Monzo Split simplifies shared expenses, addressing a common financial pain point.
- Monzo's Under 16s account introduces financial literacy to a younger audience.
What critics are saying
- Increased competition from Lunar's youth app may impact Monzo's market share.
- Monzo Flex could attract regulatory scrutiny and financial risks.
- COO Bhatia's departure may disrupt operational leadership and strategy execution.
What makes Monzo unique
- Monzo offers a seamless, app-based banking experience with real-time spending updates.
- Unique features like 'Pots' and 'Monzo Plus' enhance user financial management.
- Monzo's digital-only model attracts tech-savvy users seeking convenience and innovation.
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Benefits
Competitive salary
Flexible working hours
Work from home
Stock options
32 days of paid vacation and public holidays per year
Health insurance
EAP
Learning budget
Home office stipend
Paid parental leave
Growth & Insights and Company News
6 month growth
↓ -1%1 year growth
↑ 0%2 year growth
↑ 0%Monzo, the UK’s leading digital bank with more than 11 million customers, has revealed that outdated mortgage systems make it difficult for the UK homeowners to manage their mortgages effectively. To help homeowners save on interest, reduce mortgage terms through overpayments and secure better deals, Monzo is calling for the government to urgently press ahead with industry-wide mortgage data sharing through Open Finance as part of the Data Use and Access Bill.Monzo’s survey of 4,000 UK adults conducted by Censuswide reveals significant gaps in understanding and barriers to huge savings and better deals. It reveals that UK homeowners could have up to £5.3 billion that they would like to put towards overpayments annually but don’t have the tools or knowledge – this could save UK homeowners an estimated £2.3 billion on mortgage interest each year. The research comes shortly after the Bank of England reported that nearly half of households expect to face increased mortgage costs over the next two years.Key Findings:Most important financial commitment: almost three-quarters (74%) of UK mortgage holders see their mortgage as one of the most important parts of their financial life.almost three-quarters (74%) of UK mortgage holders see their mortgage as one of the most important parts of their financial life. Desperate need for better tools : 51% want a better way to manage their mortgage, and 36% say it would motivate them to reduce debt with 69% of first-time buyers wanting to reduce their mortgage debt, term or interest.: 51% want a better way to manage their mortgage, and 36% say it would motivate them to reduce debt with 69% of first-time buyers wanting to reduce their mortgage debt, term or interest. Sparse updates by post : nearly a third (30%) of mortgage holders still rely on physical statements by post to track their mortgage.: nearly a third (30%) of mortgage holders still rely on physical statements by post to track their mortgage
Leading digital bank Monzo today launches Contents Insurance, a new product that makes it easier, faster, and more flexible for renters and homeowners to protect their belongings.Whilst homeowners are more likely to insure their home and belongings, new research from Monzo reveals a major gap in renter protection – 1 in 2 UK renters (50%) either don’t have contents insurance or don’t even know what it is. With over 5 million privately rented households1 currently in the UK, making sure Brits are protected has never been more crucial.Monzo Contents Insurance is another step toward creating a seamless, all-in-one app experience where customers can manage every aspect of their financial lives effortlessly. The product offers cover for damage and theft, inside and outside your home, including replacement of locks and keys – and more. You can also add your higher value items as an optional extra. The product will be rolled out to all eligible customers over the next couple of weeks.Key features include:Get covered in minutes: Customers can skip the endless stream of questions and get covered in just five crucial questions.Customers can skip the endless stream of questions and get covered in just five crucial questions. Personalise your policy: With expensive prices being a barrier for those wanting cover (41%), Monzo users can personalise their policy with customisable add-ons and instantly show how each choice affects the price.With expensive prices being a barrier for those wanting cover (41%), Monzo users can personalise their policy with customisable add-ons and instantly show how each choice affects the price
United Kingdom FinTech Monzo debuted a tool to help consumers share expenses with friends and family. Monzo Split is aimed at solving what the company said is a persistent problem in the U.K. Consumers lose money because they feel too awkward to ask to be paid back after covering shared expenses, according to a Monday (March 24) press release provided to PYMNTS. “We’ve all been there — trying to stay on top of costs on a group trip, managing ongoing household expenses or buying that round of drinks — and then awkwardly chasing people,” Monzo Chief Product Officer Andy Smart said in the release. “We don’t think splitting costs should come at a cost, so we built Monzo Split. Now, whether you’re a Monzo customer or not, we can take care of the tracking, the maths, and even the nudging, so you don’t have to.”
Monzo has found that Brits are losing a staggering £3.2 billion every year because they feel too awkward to ask for their money back after covering shared expenses. The average person waves goodbye to £61.48 each year by dodging those uncomfortable “Can you send me that £5?” texts, with 68% admitting they find it awkward to ask someone for money they are owed.Monzo also revealed that:Over half (55%) of Brits regularly cover costs for othersMore than third (35%) have fallen out with friends and family over asking for money backFor people who’ve lost money, 42% said it was due to embarrassment while 27% forgot to askThe highest amount of money people would let go without asking to be repaid is £15With this in mind, the digital bank is introducing Monzo Split – a seamless feature designed to make splitting expenses effortless. It allows you to split, track, pay and chase payments, all in one safe place – even if you don’t bank with Monzo. It offers a smooth, fee-free experience with the option to do the chasing for you and thus taking the awkwardness away.Monzo Split offers flexibility with two distinct ways to manage expenses:Running Split : Ideal for ongoing expenses such as household bills or group trips. Running Splits allow users to track and manage multiple expenses over time, and when you’re ready to settle up, Monzo will work out the math for you.: Ideal for ongoing expenses such as household bills or group trips. Running Splits allow users to track and manage multiple expenses over time, and when you’re ready to settle up, Monzo will work out the math for you
Monzo was named Company of the Year, while Sky UK took home Diversity Team of the Year.