Safety Support Associate

JR 5549
Safety Support Associate
Long Beach, CA 90805
Salary: $21.71 - $26.36 per hour
Pay Frequency: 24 Pay Periods Per Year
Full Time Mon-Fri 3:00pm to 11:30pm
Non-Exempt
Lower end of range will apply to candidates who meet minimum experience or have limited years of relevant experience. The higher end of range will apply to seasoned candidates with considerable years of relevant experience.

PATH is seeking candidates passionate about helping others make a positive change in their lives to join our Interim Housing team as the Safety Support Associate at the ABC Hotel location.

ABOUT PATH
Since its foundation in 1984, PATH (People Assisting The Homeless) has pioneered bold and effective approaches to assist people experiencing homelessness. PATH operates services throughout California, connecting our clients to a comprehensive continuum of homelessness prevention, street outreach, employment preparation and placement assistance, individualized case management, supportive services, interim housing, and permanent supportive housing. 

ABOUT OUR TEAM
Every program in our growing range of services is designed to holistically address barriers to long-term housing stability, implementing evidenced-based practices to promote improved well-being beyond housing alone. We are committed to improving the quality of our services by creating a diverse work environment for the community at large. We seek input from our clients, employees, and stakeholders to ensure equity in service delivery and accessibility for all the people we serve.

ABOUT THE JOB
As part of the Interim Housing team, the Safety Support Associate proactively works to ensure the Interim Housing site is a safe environment for all staff, program participants, and visitors. This includes monitoring the site’s facilities and grounds for any concerns, building rapport with participants to engage them in maintaining safety at the site, and providing assistance and support when crisis situations arise. This position follows the established low-barrier guidelines to create a safe and stable environment for program participants, providing direct client services, including harm reduction support, and ensuring access to needed supplies. The Safety Support Associate may also assist with other duties at the Interim Housing site, including meal distribution, cleaning, and other general facility needs as they arise.

Position Responsibilities include: 

• Assist with ensuring the overall safety of the interim housing site using observation, de-escalation strategies, and ongoing participant engagement.
• Coordinate with the on-site case management team to provide support to the interim housing site.
• Coordinate with contracted security agencies (if applicable) to ensure the safety of the interim housing site.
• Conduct regular rounds of the interim housing site and facility grounds and communicate and observe discrepancies or concerns.
• In collaboration with supervisors and the case management team, respond to interim housing security and/or crisis situations as they arise by utilizing non-violent crisis intervention and verbal de-escalation strategies, including the team approach.
• Assist with completing reports as necessary or requested.
• Attend meetings and provide input and feedback related to safety and support operations
• Attend and actively engage in all required training sessions as assigned by the company and apply learned skills and knowledge to daily tasks and responsibilities.
• Attend and actively engage in all required staff meetings and events on and off-site (when applicable).
• Must demonstrate a commitment to diversity, equity, and inclusion through inclusive service delivery, continued learning and development, modeling inclusive behaviors, contributing to an inclusive work environment, proactively mitigating bias in internal and external systems as well as interactions with internal and external stakeholders.
• Perform all other duties as assigned or required.

WHAT YOU BRING
We’re looking for candidates with:

• Analytical Skills and Attention to Detail: Gather and interpret data, identifying trends, patterns, and insights to inform decision-making. Ability to consistently produce high-quality work, ensuring accuracy and precision in all tasks.
• Collaboration and Teamwork: Work effectively with others, seeking out and building positive working relationships with colleagues, participants, and stakeholders. Work effectively with others, contributing to team goals and recognizing the strengths and contributions of others.
• Communication: Convey information clearly and effectively (both verbally and in writing) to individuals and groups in a manner that informs, engages and maintains their attention.
• Creativity and Initiative: Take action and make decisions without being prompted, demonstrating a proactive approach to work and a willingness to take on additional responsibilities. Think outside the box, generating innovative solutions to problems or challenges.
• Critical Thinking and Problem Solving: Analyze and evaluate information and situations, identify key issues, consider alternatives, and make logical decisions based on sound reasoning that will achieve the desired outcome.
• Ethics and Boundaries: Maintain ethical and professional standards, demonstrating honesty, integrity, and a commitment to doing the right thing in all situations while maintaining professional boundaries.

PREFERRED QUALIFICATIONS

• One (1) year experience working with vulnerable populations and/or security and/or de-escalation/nonviolent crisis intervention

MINIMUM QUALIFICATIONS

• All levels of experience and education welcome

MANDATORY REQUIREMENTS
Regardless of qualifications, candidates must:

• Have employment eligibility verification
• Have or be able and willing to obtain CPR/First Aid training
• Successfully complete the following as a condition of hire:
  • Tuberculosis Test
  • Background Screening
  • Drug Test