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Kitchen Manager
Confirmed live in the last 24 hours
Phoenix, AZ, USA
Experience Level
Desired Skills
Customer Service
  • 5+ years of food service supervisory experience, with Kitchen Manager experience highly preferred and ServeSafe Certification preferred
  • Strong professional competence, comfortability, and experience with Google Suite, Slack, etc
  • Experience with scheduling software and hiring/disciplinary action
  • A strong sense of professional responsibility and ownership
  • Handle, scan and move product in a safe and well-organized manner
  • Stand, push, pull, squat, bend, reach and walk during shifts
  • Use carts, pallet jacks, dollies and other equipment to move product
  • Lift up to 50 pounds
  • Work in freezer locations periodically throughout shifts
  • Leadership & Professional Communication
  • Have a strong understanding of the business that you operate, including daily, weekly, and monthly performance against goals
  • Manage a high-volume cloud kitchen, producing a wide variety of food menu items for delivery
  • Staffing & People Management. Build a repeatable process to hire A-players for your kitchen. One of your biggest tasks will be attracting, screening and interviewing Kitchen Associate talent to bring the best to people to Gopuff
  • Maintaining a fully stocked working kitchen that is organized in the best way to handle busy delivery business
  • Adhere to local health & safety standards and maintain a clean kitchen
  • Schedule in a timely manner and manage to a labor budget
  • Supervise the proper execution of all kitchen menu items and recipes, and training your Kitchen Associates to properly prepare the entire menu
  • Inventory, ordering, and menu management - you are responsible for ensuring that your kitchen opens every day with the ability to cook every item on the menu
  • Ensure the trains run on time. Every operating day, ensure your kitchen opens on time and properly with the opening checklist, and make sure your kitchen closes properly according to the closing checklist and any systemic issues are immediately escalated - whether you are there that day or not!
  • You are responsible for all customer interactions at your cafe - everything that your teams do well is a reflection of you; everything that your team does poorly or fails to do is also a reflection of you. The buck stops with you
  • Displays a customer-first attitude by training and holding kitchen associates accountable for delivering legendary customer service and top notch food and beverage products
  • Demonstrates a professional and calm demeanor at all times - especially during periods of high volume and stress
  • Cultivates and maintains a positive vibe within the team and kitchen
  • Plans, communicates and delegates responsibilities and practices to kitchen associates to ensure a positive and smooth flow of operations
  • Utilizes existing tools to prioritize communications with both kitchen team members and your Gopuff field operations colleagues while using discretion to filter communications when and where necessary
  • Coaches and directs Kitchen Associates to help reach operational goals. Acts as an objective observer to identify problems, concerns and opportunities for operational improvement
  • Manages associates by regularly conducting performance assessments, providing feedback and setting goals to improve team performance

10,001+ employees

Delivery service for daily essentials
Company Overview
Gopuff's mission is to make daily life effortless. Gopuff is the go-to delivery solution for immediate everyday needs. The company is building a modern food delivery service.
  • Comprehensive medical, dental, and vision insurance
  • Optional FSAs and HSA plans
  • 401(k)
  • Commuter benefits
  • Supplemental employee, spouse and child life insurance to all eligible employees
  • Gopuff employee discount
  • Career growth opportunities
  • Internal rewards programs
  • Annual performance appraisal and bonus
Company Core Values
  • Make moves
  • Change the game
  • Sit down, be humble
  • Be the Goat
  • Win together