Head of Commercial Capability & Training

Description

Biote Medical is the world leader in hormone optimization and we are adding to our team! We partner with providers to take a complete approach to healthier aging through patient-specific bioidentical hormone replacement therapy and the only nutraceutical line created specifically to support hormone health.

We're currently looking for an experienced Head of Commercial Capability & Training to join our team.  

The Head of Commercial Capability is responsible for developing the capabilities that enable Biote's commercial organization to consistently attract, develop, deploy, advance, coach, and retain high-performing commercial talent. 

This leader will establish and execute Biote's commercial capability strategy by integrating onboarding, commercial learning, leadership development, sales methodology, certification, coaching excellence, and the Commercial Talent Pipeline into one scalable organization.

The role serves as the strategic partner to Sales Leadership, HR, Marketing, and Commercial Operations to ensure Biote develops exceptional commercial talent while improving field effectiveness and organizational performance.

Why This Role Exists

As Biote continues to scale, commercial capability can no longer exist across multiple leaders without clear ownership.

This role establishes a single point of accountability for developing commercial talent while creating the infrastructure required to support Biote's long-term commercial growth.

Key Responsibilities

Commercial Capability Strategy

• Develop Biote's long-term Commercial Capability strategy.
• Establish commercial competency models.
• Build scalable learning architecture.
• Develop capability roadmaps aligned with business growth.

Commercial Learning & Development

• Lead onboarding strategy.
• Design commercial learning curriculum.
• Develop product training programs.
• Implement certification programs.
• Create ongoing capability development.

Leadership Development

• Partner with HR on first-line leader development.
• Develop Regional Manager coaching capability.
• Build Commercial Leadership curriculum in partnership with HR

Commercial Talent Pipeline

• Provide leadership for the Director of Commercial Talent Pipeline.
• Until the Director of Commercial Talent Pipeline is appointed, this position will directly lead the ATM program and build a strong pipeline of future Territory Managers. 
• Develop future Territory Managers.
• Build Emerging Leader programs.
• Create internal promotion pathways.

Commercial Excellence

• Partner with Sales Leadership to improve commercial execution.
• Improve coaching effectiveness.
• Support product launches.
• Improve field readiness and execution by establishing consistent field execution standards and translating commercial strategy into observable field behaviors, coaching practices, and performance expectations. 

Executive Partnership

Partner closely with:

• SVP Sales
• Area Sales Directors
• Region Managers
• Marketing
• Commercial Operations
• Human Resources

Leadership Expectations

• Strategic thinker who translates business strategy into commercial capability.
• Builds leaders rather than simply delivering training.
• Creates scalable systems and processes.
• Leads through influence across multiple functions.
• Champions a culture of coaching, learning, and accountability.
• Inspires a culture of continuous learning and commercial excellence.
• Builds leadership capability across all levels of the commercial organization. 

• Influences senior leaders through credibility, strategic thinking, and partnership. 
• Serves as a role model for coaching, talent development, and organizational effectiveness. 

 Successful leaders in this role will consistently demonstrate the ability to:

• Lead with Integrity by building trust through honesty, transparency, and ethical decision-making.
• Develop People by coaching, mentoring, and creating meaningful opportunities for growth and advancement.
• Build Accountability by establishing clear expectations, providing timely feedback, and holding themselves and others responsible for results.
• Collaborate Across the Enterprise by building strong partnerships and working effectively across functions to achieve shared business objectives.
• Communicate with Clarity by providing consistent direction, actively listening, and fostering open dialogue.
• Lead Through Change by embracing continuous improvement, encouraging innovation, and helping others successfully navigate change.
• Create an Inclusive Environment where diverse perspectives are valued, individuals feel respected, and every team member has the opportunity to contribute.
• Model a Growth Mindset by remaining curious, seeking feedback, continuously learning, and encouraging others to do the same.
• Balance Results with People by delivering business outcomes while building an engaged, capable, and high-performing organization.

Experience & Qualifications

• Bachelor's degree required; advanced degree preferred.
• 12+ years of commercial leadership experience in life sciences, diagnostics, biotechnology, medical device, or pharmaceutical industries.
• Significant experience leading Commercial Training, Sales Enablement, Commercial Learning, or Commercial Capability functions.
• Demonstrated success partnering with executive leadership and national sales organizations.
• Demonstrated expertise in adult learning principles and the design of scalable, high-impact commercial learning programs. 
• Experience designing scalable onboarding, leadership development, certification, and commercial learning programs.
• Experience building commercial competency models, coaching frameworks, and sales methodology.
• Strong understanding of field sales leadership and commercial operations.
• Experience leading cross-functional initiatives and developing high-performing teams.