Full-Time

Inside Sales Representative

Posted on 9/16/2024

SunSource

SunSource

1,001-5,000 employees

Distributes fluid power components and systems

Automotive & Transportation
Industrial & Manufacturing

Junior, Mid

Tualatin, OR, USA

Position is onsite in Tualatin, OR.

Category
Inside Sales
Sales & Account Management
Required Skills
Sales
Customer Service
Requirements
  • 2+ years of proven sales and/or customer service experience
  • Addresses customer concerns, demonstrates empathy, and consistently moves the customer towards commitment
  • Excellent people skills. Interacts effectively and works productively with a wide range of people
  • Organized and detail-oriented
  • Fast learner with the ability to grasp new concepts
  • Persuasive, amiable, self-motivated, and goal oriented
  • Excellent written and oral communication skills
  • MS Office (i.e. Word, Excel) savvy
  • Must be able to type 40 WPM
Responsibilities
  • Provides excellent customer service by answering incoming customer calls, solving problems, entering orders and completing follow-up procedures
  • Maximizes customer contact on the phone by turning product inquiries into orders; suggests accessories or replacement items to customers.
  • Writes bids and quotations when appropriate and performs follow-up procedures
  • Documents all customer contact and sales activities in the ACS system
  • Communicates with Outside Sales to ensure excellent account management and customer service for new and existing customers
  • Supports Outside Sales in implementing sales and marketing plan.
  • Keeps current on Ryan Herco Flow Solutions products
  • Attends product and sales training meetings as required.
  • Updates and maintains database

SunSource distributes fluid power components and systems for industries such as OEM, MRO, and mobile equipment. Their services include design and engineering support, supply chain optimization, and repair capabilities, all aimed at enhancing productivity and reducing costs for clients. Unlike competitors, SunSource combines a national reach with a strong local presence, ensuring personalized customer service and technical support. The company focuses on building relationships and developing its associates, with the goal of delivering high-quality products and services that drive growth and meet customer needs.

Company Stage

N/A

Total Funding

N/A

Headquarters

Windsor, California

Founded

2001

Growth & Insights
Headcount

6 month growth

-1%

1 year growth

-1%

2 year growth

-1%
Simplify Jobs

Simplify's Take

What believers are saying

  • Demand for eco-friendly hydraulic fluids offers product line expansion opportunities.
  • Predictive maintenance technologies create demand for advanced diagnostic tools SunSource can offer.
  • Growth in electric and hybrid equipment markets presents new product development opportunities.

What critics are saying

  • Competition from online marketplaces like Amazon Business could erode market share.
  • Electric vehicles may reduce demand for traditional fluid power systems.
  • Supply chain vulnerabilities could lead to disruptions and increased costs.

What makes SunSource unique

  • SunSource offers comprehensive services including design, engineering, and supply chain optimization.
  • The company has over 85 years of experience in the fluid power sector.
  • SunSource emphasizes associate development and strong customer-supplier relationships.

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