Full-Time

Sr. Strategic Operations Manager

Commercial Operations

Confirmed live in the last 24 hours

Uber

Uber

10,001+ employees

Global platform for ride-hailing and logistics

Automotive & Transportation
Consumer Software

Compensation Overview

$112k - $137.5kAnnually

+ Bonus Program + Equity Awards

Mid, Senior

Company Historically Provides H1B Sponsorship

Chicago, IL, USA + 1 more

More locations: New York, NY, USA

Employees are expected to spend at least half of their work time in their assigned office.

Category
Project Management
Strategy Development
Business & Strategy
Required Skills
SQL
Salesforce
Requirements
  • 4+ years’ work experience in Commercial Operations, Business Operations, AM Management, Consulting or Program Management
  • Advanced Excel and data management skills
  • Proficiency with Salesforce
  • Proficiency with SQL
  • Bachelor’s Degree
Responsibilities
  • Scale best practices across the US&C region and bring to the table new ideas and methodologies to prioritize the work of our Account Management force, both in their day-to-day, as well as with an outlook for the medium and long term by coming up with models and principles that will allow AMs to focus on what matters the most.
  • Understand the entire end-to-end Account Management process, introducing toolkits and frameworks to manage their Book of Business at scale while implementing and streamlining processes like the Seller-to-Account Manager handover one, with the ultimate objective of increasing Account Managers impact and productivity.
  • Bring the voices of both the Enterprise and SMB Account Management team into our central Strategic Ops team and other organizations, offering insight on how to optimize our account management workflow.
  • Collaborate and closely partner with Sales Operations, Territory Operations, Merchant Operations, Strategy & Planning, Community Operations, Finance, Business Systems, Product, Legal/Compliance to ensure the success of each initiative.

Uber connects people and goods through its global platform, offering services in ride-hailing and logistics. Users can request rides or deliveries via the app, which matches them with drivers or delivery personnel. The company operates on a commission-based model, earning revenue from ride fares, delivery fees, and service charges. What sets Uber apart from its competitors is its wide range of services, including freight and essential goods transportation, along with a strong focus on safety through driver background checks and real-time verification. The goal of Uber is to continuously expand its offerings and improve the user experience in transportation and delivery.

Company Stage

IPO

Total Funding

$15.4B

Headquarters

San Francisco, California

Founded

2009

Growth & Insights
Headcount

6 month growth

11%

1 year growth

20%

2 year growth

38%
Simplify Jobs

Simplify's Take

What believers are saying

  • Expansion of Courier Bakkie in South Africa taps into the growing e-commerce sector.
  • Partnership with Toast enhances delivery network, potentially increasing restaurant order volumes.
  • Investment in Pony.ai positions Uber at the forefront of autonomous driving innovation.

What critics are saying

  • FTC investigation into subscription policies may lead to regulatory penalties for Uber.
  • NYC's proposed insurance changes could increase costs, reducing available Uber drivers.
  • Adoption of Pony.ai's technology may expose Uber to regulatory and technological challenges.

What makes Uber unique

  • Uber's global platform offers diverse services from ride-hailing to freight deliveries.
  • The company emphasizes safety with driver background checks and real-time verification processes.
  • Uber's commission-based model supports flexible earnings for drivers worldwide.

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