Students may only have 5 open job applications at a time.
Work Experience:
Intermediate
Work Experience Description:
Ideal for students who have begun gaining relevant experience and are building their skills through internships, part-time jobs, or significant projects. Typically aimed at sophomores or juniors who have completed a combination of introductory and advanced coursework.
Job Summary
Assist managers with writing or updating process documentation, training materials, and policies, as well as developing tutorials, surveys, websites, flow charts and other content creation and technical solutions.
Primary Responsibilities
- Assists managers with drafting process documentation materials. Develops corresponding flow charts, and controls-testing documents. Organizes and manages all process documentation folders and files on a shared network.
- Assists managers with development and updates of staff training materials.
- Updates existing, and develops new video tutorials.
- Assists with the standardization and organization of all department on-boarding documents, including job descriptions, job requisitions, and student quality experience forms.
- Functions as a web editor for the Financial Services department, providing public information for clientele, customers, and employees.
- Assists with the review and update of internal department policies, as well as finance-related university policies.
- Develops internal and external surveys for collecting feedback on training, customer service, and analytics on products and services.
Skills & Personal Attributes
- A proficiency with English writing skills is required.
- General knowledge of accounting and business concepts and systems is preferred.
- Proficiency with data and content creation applications such as Microsoft Word, Excel, Visio, Teams, and PowerPoint. Canvas, ScreenPal, Speechify, Adobe Express, and Monday.com is helpful.
- Familiarity or experience with Brightspot or other web authoring tools is preferred.
- Excellent team collaboration and communication skills.
- Highly organized, pays close attention to details, and forward-thinking.
- Project management skills are helpful.
Education
Currently pursuing a bachelor’s and/or minor degree in a relevant field.
Work experience
Three Months of Directly Relevant Experience or equivalent education preferred
Physical demands
Typical office environment
Base Rate Per Hour:
14.50