Full-Time

Lead Site Reliability Engineer

Production Support Services, Flexible Hybrid

Confirmed live in the last 24 hours

Fannie Mae

Fannie Mae

10,001+ employees

Facilitates affordable housing through mortgage financing

Financial Services
Real Estate

Mid

Reston, VA, USA

Flexible hybrid work model.

Category
DevOps & Infrastructure
Site Reliability Engineering
Customer Success & Support
Required Skills
Python
Java
AWS
JIRA
Confluence
Selenium
Splunk
Requirements
  • 4 plus years of experience developing enterprise applications
  • 4 plus years of engineering enterprise cloud infrastructure
  • Experience managing technical stakeholders
  • Experience mentoring and coaching junior engineers
  • Experience with Application Performance Management and Observability
  • Bachelor’s degree in computer science, Management Information Systems (MIS), Systems Engineering, or related field
  • Certification in AWS Solutions Architect Associate or Developer Associate, Splunk Certification Developer, or Sun Certified Java Developer
  • Experience with application production / operations support, including incident response, problem management, runbooks, and knowledge articles
  • Experience with post-mortems, root-cause analysis (RCA), and / or AWS Correction-of-Errors (CoE)
  • Experience with Failure Mode Effect Analysis (FMEA) and Chaos testing / engineering
  • Experienced in application monitoring / observability, including building dashboards, establishing service level indicators / objectives / agreements (SLIs / SLOs / SLAs), and logging / tracing
  • Skilled in programming in Java and / or Python with an understanding J2EE frameworks, such as Spring Boot / Spring Cloud, and REST
  • Skilled in AWS cloud applications and technologies, including containerization, virtualization, microservices, and server-less architecture in tools
  • Understanding of error budgeting and toil reduction
  • Ability to create disaster recovery plans and execute failover tests
  • Skilled in capacity planning and performance testing / engineering tools, such as JMeter and / or LoadRunner
  • Skilled in Scaled Agile Framework (SAFe) and Jira / Confluence
  • Understanding of fault tolerant / resilience architectural design patterns, such as Bulkhead, Circuit-breaker, Retry, Timeout, etc.
  • Ability to create automation solutions using tools such as BluePrism and / or Selenium
  • Excellent problem-solving skills and proactivity in resolving issues / blockers
  • Excellent verbal / written communication skills, relationship management skills, and ability to collaborate with multiple stakeholders
Responsibilities
  • Independently determine the needs of the customer while identifying and resolving conflicting or complementary needs across customer groups.
  • Applying advanced skill, knowledge and experience, design and develop software solutions to meet customer needs.
  • Use a process-driven approach to leading design solutions.
  • Implement new software technology and coordinate simultaneous implementation tasks across teams.
  • May maintain or oversee the maintenance of existing software.

Fannie Mae operates in the U.S. housing finance system by purchasing mortgages from lenders, which helps provide them with the cash flow needed to offer more loans to consumers. The company buys mortgages from banks and financial institutions, holding some in its portfolio while packaging others into mortgage-backed securities (MBS) that are sold to investors. This process spreads risk and ensures a steady flow of capital back into the housing market, promoting homeownership and rental opportunities. Fannie Mae generates revenue through fees for guaranteeing payments on MBS and from interest on its mortgage portfolio. The company aims to facilitate access to affordable housing and is recognized for its commitment to diversity, inclusion, and community service.

Company Stage

IPO

Total Funding

N/A

Headquarters

Washington, District of Columbia

Founded

1938

Simplify Jobs

Simplify's Take

What believers are saying

  • Adoption of digital mortgage platforms enhances efficiency and customer satisfaction.
  • Green mortgages align with Fannie Mae's sustainable housing mission.
  • AI in risk assessment improves credit evaluation accuracy for underwriting.

What critics are saying

  • Rising interest rates may reduce demand for refinancing and new mortgages.
  • New DU software may face adoption and integration challenges.

What makes Fannie Mae unique

  • Fannie Mae's mission focuses on equitable access to affordable housing.
  • The company supports the 30-year fixed-rate mortgage, a staple in U.S. housing.
  • Fannie Mae's MBS offerings provide liquidity and stability to the housing market.

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