Associate Sales Engineer @ Gong.io

INACTIVE

Full-Time

Associate Sales Engineer

Gong.io

1,001-5,000 employees

AI-powered platform for data-driven revenue decisions

Data & Analytics

Entry, Junior

Oakland, CA, USA

Requirements

0-2 years of customer facing experience in a sales engineering role (pre-sales) or other relevant work experience
Experience with sales technology (CRMs), cloud architecture, or telephony/web conferencing systems
Understanding of security and privacy pertaining to SaaS systems or a willingness to learn
Understanding of data flows, AI/ML concepts, analytics, APIs, JSON or webhooks. Or the willingness to learn about these topics
Excellent verbal and written communication skills
Strong interpersonal and teamwork skills
Passion for technology and problem-solving. Able to make the complex sound simple!

Responsibilities

Work alongside Sales and Customer Success as the ultimate product expert
Thoroughly understand all aspects of the Gong platform in order to explain the technology to all types of users
Be the trusted advisor to both prospects and customers to ensure they get the correct business value from our Gong technology
Assist prospects and customers with Business Assessments (POCs, Pilots)
Craft content to show customers how to leverage Gong for specific use cases
Solution business and technical requirements and explain them in simple terms
Assist with RFPs and questionnaires in the context of sales cycles
Help eliminate bottlenecks by working cross-functionally (Sales, Customer Success, Support, Product Management, Engineering) in order to get deals across the line
Contribute reusable assets to the Sales Engineering team and the company at-large
Collaborate closely with Product Marketing, Product Management and Engineering to share voice of the customer feedback in order to influence our product roadmap and GTM strategies

Gong unlocks reality to help people and companies reach their full potential. The patented Gong Reality Platform™ empowers companies to take advantage of their most valuable assets – customer interactions, which the Gong platform automatically captures and analyzes. Gong then delivers insights at scale, empowering revenue and go-to-market teams to determine the best actions for winning outcomes. Thousands of innovative companies like Morningstar Inc., Paychex, LinkedIn, Shopify, Slack, Sprout Social, Twilio, and Zillow trust Gong to power their customer reality. Gong is an award winning company and was recognized on the Deloitte Technology Fast 500, Forbes Cloud 100, LinkedIn Top Start Ups, and Great Places to Work lists in 2022.

Location: This position is a hybrid-based role (office and remote) for our SF office.

As an Associate Sales Engineer on the corporate team, you’ll fill a key role in ensuring our prospects and customers have a high-quality experience. We are strategic resources deployed to solve complex use cases when no one else can. Think of us as superheroes called into action when needed!

RESPONSIBILITIES

Work alongside Sales and Customer Success as the ultimate product expert.
Thoroughly understand all aspects of the Gong platform in order to explain the technology to all types of users.
Be the trusted advisor to both prospects and customers to ensure they get the correct business value from our Gong technology.
Assist prospects and customers with Business Assessments (POCs, Pilots).
Craft content to show customers how to leverage Gong for specific use cases.
Solution business and technical requirements and explain them in simple terms.
Assist with RFPs and questionnaires in the context of sales cycles.
Help eliminate bottlenecks by working cross-functionally (Sales, Customer Success, Support, Product Management, Engineering) in order to get deals across the line.
Contribute reusable assets to the Sales Engineering team and the company at-large.
Collaborate closely with Product Marketing, Product Management and Engineering to share voice of the customer feedback in order to influence our product roadmap and GTM strategies.

QUALIFICATIONS

0-2 years of customer facing experience in a sales engineering role (pre-sales) or other relevant work experience.
Experience with sales technology (CRMs), cloud architecture, or telephony/web conferencing systems.
Understanding of security and privacy pertaining to SaaS systems or a willingness to learn.
Understanding of data flows, AI/ML concepts, analytics, APIs, JSON or webhooks. Or the willingness to learn about these topics.
Excellent verbal and written communication skills.
Strong interpersonal and teamwork skills.
Passion for technology and problem-solving. Able to make the complex sound simple!

PERKS & BENEFITS

We offer Gongsters a variety of medical, dental, and vision plans, designed to fit you and your family’s needs.
Wellbeing Fund - flexible wellness stipend to support a healthier lifestyle.
Mental Health Benefits with covered therapy and coaching.
401K program to help you invest in your future.
Education & learning stipend for personal growth and development.
Flexible vacation time to promote a healthy work-life blend.
Paid parental leave to support you and your family.
Company-wide recharge days each quarter.
Work from home stipend to help you succeed in a remote environment.

Gong.io

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Website

View Company Profile

Gong is a leading company in the realm of revenue intelligence, offering a patented platform that provides comprehensive insights into customer interactions, enabling data-driven decision making for over 2,000 companies including LinkedIn, Shopify, and Zillow. The company's culture emphasizes productivity and continuous improvement, with tools designed to enhance prospecting, pipeline management, forecasting, and coaching workflows. Gong's technical prowess is demonstrated by its AI-backed insights and automated data capture across tech stacks, providing unparalleled visibility into team performance, deal progress, and pipeline health.

Company Stage

Series E

Total Funding

$583M

Headquarters

San Francisco, California

Founded

2015

Growth & Insights

Headcount

6 month growth

↑ 2%

1 year growth

↑ 5%

2 year growth

↑ 24%

Benefits

Mental health support resources

Weekly wellness events

Work from home stipend

Generous vacation days

Quarterly recharge company shutdowns

Parental leave

Employee equity

Retirement savings & financial coaches

Commuter & parking benefits

Training & learning programs

Monthly lunch & learns

Mentor & buddy programs

INACTIVE