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Full-Time

Vet Technician

Ollie Health and Nutrition

Confirmed live in the last 24 hours

Ollie Pets

Ollie Pets

51-200 employees

Ollie offers human-grade dog food delivery with expertly portioned meals

Consumer Goods

Entry

Remote in USA

Category
Veterinary Professionals
Medical, Clinical & Veterinary
Requirements
  • Bachelor’s Degree from an accredited four-year college or university
  • Licensed Vet Technician with Nutritional Training
  • Previous experience in customer-centric roles
  • Experience with pets or health foods preferred
  • Experience with Gladly, Kustomer, or a similar platform is a plus
  • Interest in working in a pet-friendly, fast-moving environment
Responsibilities
  • Represent the Ollie brand voice to current and prospective customers
  • Provide guidance to customers on portions, weight screenings, and more via email, chat, or voice
  • Respond to and manage Customer Experience contacts via email, chat, SMS, and voice
  • Deliver a memorable customer experience to build long-term relationships with dogs and their pet parents
  • Accurately track and monitor customer feedback and interactions
  • Develop and lead projects and initiatives to improve the Ollie experience in Canine Care and beyond

Ollie provides fresh and healthy, human-grade dog food delivery with expertly portioned meals tailored to each dog's needs, using high-quality ingredients and minimal processing in human-grade facilities. The main technologies/methods used in the product include minimal processing, human-grade ingredients, and expertly portioned meals tailored to each dog's needs.

Company Stage

N/A

Total Funding

$67.9M

Headquarters

New York, New York

Founded

2016

Growth & Insights
Headcount

6 month growth

3%

1 year growth

9%

2 year growth

45%