Full-Time

Agency Assistant

Posted on 1/20/2025

Allstate Insurance Company

Allstate Insurance Company

10,001+ employees

Provides various insurance products and services

Financial Services

Junior, Mid

Dieppe, NB, Canada

Role is office-based.

Category
Administrative & Executive Assistance
Administrative Support
Customer Service & Reception
Required Skills
Customer Service
Requirements
  • 1 to 3 years’ experience working in an office in an administrative or customer service capacity
  • Proficient in Microsoft Office (Outlook, Word Excel, etc.)
  • Strong multi-tasking skills
  • Excellent customer service skills
  • Strong organization skills
  • Ability to exhibit sound judgement and discretion
  • Proficient with standard software applications
Responsibilities
  • Greet walk in clients as well as answer and direct incoming calls
  • Distribute, action, and sort incoming mail
  • Order and manage inventory of office supplies as required
  • File all documentation accordingly while exercising a high level of confidentiality
  • Provide support with expense reporting as required
  • Other tasks as required
Desired Qualifications
  • French is a major asset for this position
Allstate Insurance Company

Allstate Insurance Company

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Allstate provides a variety of insurance products, including auto, home, and life insurance, aimed at protecting individuals and families from financial risks. The company operates by selling insurance policies, which customers pay for through premiums. These premiums are then invested to generate returns for the company. Allstate distinguishes itself from competitors by offering a multi-channel distribution approach, allowing customers to purchase insurance through agents, online platforms, or partnerships with other financial services. The company's goal is to ensure customer satisfaction and reliability, as reflected in their slogan, "You're in Good Hands with Allstate," while also promoting diversity and engaging in corporate social responsibility initiatives.

Company Stage

IPO

Total Funding

N/A

Headquarters

Northbrook, Illinois

Founded

1931

Simplify Jobs

Simplify's Take

What believers are saying

  • Increased adoption of telematics allows for personalized premiums and improved customer satisfaction.
  • Climate change drives demand for new insurance products covering emerging risks.
  • Growing importance of cybersecurity insurance offers a chance to tap into a rapidly expanding market.

What critics are saying

  • Texas AG lawsuit over alleged unlawful data harvesting poses legal and reputational challenges.
  • Potential financial penalties from data privacy lawsuit could affect customer trust and market position.
  • Workforce reduction plan in 2020 may lead to operational challenges and impact service quality.

What makes Allstate Insurance Company unique

  • Allstate offers a wide range of insurance products, including auto, home, and life.
  • The company uses a multi-channel distribution approach to reach diverse customer preferences.
  • Allstate is committed to inclusive diversity and corporate social responsibility initiatives.

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Benefits

Flexible Work Hours