Assistant Director of People & Culture

Job Description

What you'll do... 

• Lead all recruitment efforts for the hotel. Manage the full recruitment cycle, from job postings, interviews, offer letters, through onboarding for all roles.
• Partner with hiring managers to understand staffing needs, develop job descriptions, and execute effective hiring strategies.
• Ensure the recruitment process is efficient, positive, and consistent with both Delano Miami Beach and head office practices.
• Build and maintain strong relationships with recruitment agencies, job boards, local universities, and other talent sources to expand the reach of the talent pool and establish Delano Miami Beach’s reputation.
• Manage candidate pipelines and oversee the scheduling and coordination of interviews for all levels.
• Support the development of onboarding programs for new hires, ensuring all departments are set up for success.
• Help develop, implement, and manage policies, processes, and procedures for the People & Culture department.
• Assist in leading projects and contribute ideas to improve the overall team experience and hotel operations.
• Manage the day-to-day operations of the People & Culture department, ensuring the smooth functioning of all HR-related tasks, from recruitment to employee relations and everything in between.
• Lead, mentor, and support the People & Culture Team Members by assigning responsibilities, providing guidance, and ensuring the team is aligned with the department’s goals.
• Assist in developing, implementing, and maintaining HR policies and programs that align with both local regulations and company standards to guarantee compliance.
• Monitor and ensure adherence to HR policies and procedures across the entire hotel, working closely with department heads and managers to resolve any compliance issues.
• Act as a support resource to managers on employment-related matters and assist with team relations and performance management.
• You’ll support our efforts in embedding Delano values and culture as well as Ennismore values into your team.

Qualifications

What we're looking for...

• You have at least 4 years experience as a human resource manager; preferably in an luxury and lifestyle brand hotel
• Pre-opening hotel experience is preferred, but not required
• Knowledge of hotel budgeting and compensation data strongly preferred
• Ability to prioritize and adapt to the changing needs of the operation.
• Ability to take ownership of issues, solve problems and make effective decisions.
• You’re a great communicator – both verbally and written – and a great listener. Fluent in English and Spanish strongly preferred.
• You are a natural at leading and managing others, and you lead by example, creating an environment where your team can be their best self.
• You execute. You get things done. You are scarily organized.
• You have a keen eye for detail and love to share your notes and feedback.
• You know how to hold people accountable – but make people feel good at the same time.
• You love people and want to scout, hire and train the best team out there.
• You can keep a secret. You exercise discretion when handling team issues..
• You have a passion for hospitality, you inspire an enthusiastic guest-centered approach.
• You are humble and kind. You think big and encourage your team to believe.
• A reputation for honesty and integrity.

Additional Information

What’s in it for you…

• The opportunity to join an innovative, fast-growing, international group that’s committed to not just building new hotels but building a global brand.
• The chance to challenge the norm and work in an environment that is both creative and rewarding.
• Become part of a team that’s very passionate about creating great hospitality experiences and exploring new locations at every opportunity.
• A competitive package and plenty of opportunity for development.