What You’ll Do

• Ensure compliance with state insurance regulations, including gathering and maintaining up-to-date requirements for marketing materials, brochures, and operational guidelines.
• Oversee the licensing and renewal process for insurance products, company registrations, and individuals as needed.
• Support the development, implementation, and maintenance of compliance programs and training materials for internal and external teams and partners.
• Act as the primary liaison with regulatory bodies, ensuring all communications and filings are timely and accurate.
• Monitor and report on state and federal regulatory changes, providing recommendations to ensure continued compliance.
• Collaborate with cross-functional teams to develop compliant insurance policies, endorsements, and certificates.
• Maintain and organize documentation related to insurance programs, licenses, filings, and regulatory correspondence.
• Analyze and refine operational processes to improve efficiency and align with compliance standards.
• Conduct audits and compliance reviews to ensure adherence to internal policies and external regulations.
• Support payment processing, including data entry, reconciliation, payment application, and investigation and resolution of payment discrepancies or errors.
• Develop collaborative relationships with insurance companies/payors to verify benefits and submit and track authorizations.
• Update/enter partner demographics, guarantor, and insurance information in company systems.
• Respond promptly to inquiries from insurance companies, partners, and internal team members.
• Work collaboratively with the Operations, Finance, and Accounting departments.
• Manage timely responses with quality deliverables and documentation.
• Maintain confidentiality of partners and the business.

About You

• Minimum of 3+ years of experience in property and casualty insurance, compliance, or a related role.
• Strong knowledge of insurance regulations and licensing requirements, with experience working across multiple states preferred.
• Highly organized, with exceptional attention to detail and the ability to manage multiple priorities.
• Proficient in insurance systems and tools, with strong analytical skills to assess and refine compliance processes.
• Effective communicator who can build relationships with internal teams, regulatory agencies, and external partners.
• Self-motivated and adaptable, with a hands-on approach and a passion for operational excellence.
• Relevant certifications (e.g., AINS, CPCU, or similar) are a plus but not required.