Service Trainer

Company Profile:

CaptiveAire is the nation’s leading manufacturer of commercial kitchen ventilation systems, and now provides a complete solution of fans, heaters, ductwork and HVAC equipment.  For over 40 years, we’ve led the industry with innovative technologies, unmatched service, competitive pricing, and rapid lead times.

CaptiveAire maintains a network of over 90 sales offices in the U.S. and Canada and six strategically located manufacturing plants in North Carolina, Iowa, Oklahoma, California, Pennsylvania and Florida.

Summary:
The Regional Product Trainer will deliver hands-on technical training to external contractors, equipping them to perform advanced service work, preventative maintenance, and uphold CAS service standards. This role combines technical expertise, practical application, and a focus on improving industry proficiency.

Primary Job Responsibilities:

• Lead and manage large group of mechanical contractors, service managers, and field service technicians throughout training itinerary.
• Engage in highly technical discussion involving the refrigeration cycle and its precise operation by electrical and mechanical controls.
• Continual development and improvement of course content and delivery.
• Assess participant knowledge levels and alter content start points to maintain uniform class knowledge base.
• Effective time management of course material delivery while balancing discussions and questions.
• Gauge course effectiveness and maintain constant trainee engagement throughout duration.
• Must become a subject matter expert of CAS equipment that uses industry-leading product developments and advancements.
• Communicate all feedback or recommendations on course material, best practices, or industry insight to Product Training Manager for review.
• Maintain all training equipment, ensure software is up-to-date, tools are organized, and training facility is presentable.
• Provide remote support for all trained technicians.

Required Skills:

• 3+ yrs experience
• Extensive HVACR background preferred
• Strong ability to read and navigate wiring schematics
• Universal EPA Certification preferred
• Willing to travel for initial training
• Must enjoy hands on product exposure
• MS Office skills required
• Public speaking with strong communication skills a must

Salary: Competitive base salary with monthly bonus based on productivity and profits.

Captive-Aire Systems, Inc. is proud to be an equal opportunity workplace. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, uniformed services, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.

To qualify, applicants must be legally authorized to work in the United States. At this time we are not able to consider applicants that require sponsorship, now or in the future, for employment visa status.

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