Full-Time

Sr. C-Suite IT Executive Support Technician

Posted on 5/3/2024

Western Digital

Western Digital

10,001+ employees

Develops data storage solutions and devices

Data & Analytics
Hardware

Senior

Milpitas, CA, USA

Required Skills
Communications
Customer Service
Requirements
  • Adept at assessing situations for severity and urgency
  • Efficient at implementing lasting solutions to technical problems
  • Experience with Mac/PC hardware and software, mobile devices, peripherals, and accessories
  • Familiarity with Microsoft System Center Configuration Manager (SCCM) and JAMF administration
  • Ability to diagnose and troubleshoot hardware and software issues in a corporate environment
  • Knowledge of modern technologies to provide effective solutions
  • Experience with PC/Mac and mobile technologies, unified communications, conferencing technologies, networking, storage, and server technologies
  • Exceptional customer service skills
  • Superior written and verbal communication skills
  • Ability to remain composed under high-stress situations
  • Self-motivated and task-oriented
Responsibilities
  • Provide IT services to C-Level Leadership and their staff
  • Establish trust and confidence with C-level executives
  • Function as Team Lead for daily IT operations
  • Develop and revise standard operating procedures for C-Suite IT
  • Flexible with work hours for core and off-hour events
  • Operate and travel between different sites and locations

Western Digital specializes in high-performance data storage solutions, offering SSDs, HDDs, USB drives, and memory cards designed to power current technology and drive future innovations. Their products are at the forefront of data storage technology, catering to a wide range of storage needs.

Company Stage

M&A

Total Funding

$927.9M

Headquarters

San Jose, California

Founded

2014

Growth & Insights
Headcount

6 month growth

0%

1 year growth

1%

2 year growth

5%

Benefits

Paid sick leave & vacation time

Medical/dental/vision insurance

Life, accident, & disability insurance

Tax-advantaged flexible spending and health savings accounts

Employee assistance program

Tuition reimbursement

Employee stock purchase plan

Western Digital Savings 401(k) Plan