Full-Time
Field Partner Sales Engineer
Digital Hands
51-200 employees
Managed security services: MDR and SIEM
No salary listed
Remote in USA
Remote
Must work core hours in the Eastern or Central Time zones.
 Sales & Solution Engineering |
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People at Digital Hands
People at Digital Hands who can refer or advise you
- 3+ years in a sales engineering, solutions architect, or pre-sales role within an MSSP, MDR provider, or cybersecurity vendor
- Strong understanding of security operations, including SOC workflows, threat detection and response, SIEM, EDR/XDR, and managed security services delivery models
- Demonstrated experience supporting both direct sales and channel/partner sales motions
- Ability to communicate technical concepts clearly to both technical practitioners and business executives
- Experience responding to RFPs and leading proof-of-concept engagements
- Lead technical discovery sessions to understand customer security environments, gaps, and requirements
- Serve as the trusted technical advisor throughout the sales cycle, addressing architecture, scoping, and security operations questions
- Document solution proposals that map services (MDR, SOC, SIEM, EDR, Advisory Services, and more) to meet customer security posture needs
- Support channel ecosystem through joint sales calls, technical workshops, and co-selling motions
- Train partner sales technical teams on solution positioning and differentiation
- Build and maintain technical enablement assets, including battle cards, and scripts for the partner ecosystem
- Act as the technical liaison between partners and internal advisory and operations teams
- Partner closely with account executives and channel managers to advance opportunities and shape deal strategy
- Support smooth handoff from pre-sales to onboarding and service delivery
- Respond to RFPs, RFIs, and security questionnaires with accurate, persuasive technical content
- Familiarity with the channel ecosystem (VARs, distributors, MDF, co-sell programs) strongly preferred
- Relevant certifications (e.g., Security+, CISSP, or vendor-specific certifications such as SentinelOne, CrowdStrike, or Microsoft Security) a plus
Digital Hands delivers managed security services to protect digital environments for businesses of all sizes. Its core offerings are Managed Detection and Response (MDR), Security Information and Event Management (SIEM), and advanced endpoint protection, all delivered as a subscription service. The solution combines 24/7 security monitoring, threat intelligence, threat hunting, and incident analysis with automated incident response powered by proprietary technology and a team of security analysts. The goal is to provide steady, predictable security outcomes by continuously monitoring, detecting, and responding to threats and guiding clients through containment and recovery.
Company Size
51-200
Company Stage
Growth Equity (Venture Capital)
Total Funding
$15M
Headquarters
Tampa, Florida
Founded
2001
People at Digital Hands
People at Digital Hands who can refer or advise you
Simplify's Take
What believers are saying
- Raised $15 million from Fulcrum Equity Partners to expand SOCaaS offerings and support customers across all sizes.
- Strategic partnership with Ingram Micro enables delivery of SOC-as-a-Service to channel partners across the U.S.
- Integration of SOAR tools with SOCaaS platform improves security orchestration, automation, and reduces time-to-recovery.
What critics are saying
- CrowdStrike Falcon and Palo Alto Networks Unit 42 displace Digital Hands' MDR service with superior automation within 9–15 months.
- Microsoft Defender MXDR captures mid-market clients with native MDR and human-led response at no extra cost in 6–12 months.
- Clients may shift to self-managed MXDR due to cost and automation superiority, collapsing Digital Hands' model in 18–24 months.
What makes Digital Hands unique
- Digital Hands is a white-glove, composable security partner that tailors solutions unlike rigid one-size-fits-all providers.
- The company integrates seamlessly with existing security investments through its composable model, avoiding vendor lock-in.
- Digital Hands operates a 24/7 SOC and NOC with MDR recognized for two decades of operational credibility.
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