Full-Time
Customer Service Coordinator
Confirmed live in the last 24 hours
Atlas Van Lines
1,001-5,000 employees
Global moving and logistics services provider
Compensation Overview
$20/hr
Entry, Junior, Mid
Evansville, IN, USA
- High School Diploma/GED required.
- 0-4 years of job-related experience and/or equivalent combination of both education and experience are required.
- Responsible for all scheduling, estimating, and monitoring of shipments as they progress.
- Document all steps in move management database.
- Verify information entered in move management database by agents.
- Responsible for the accuracy of entered information to ensure prompt invoicing.
- Receive, review and enter required documentation from service providers.
- Responsibility to review, update and provide reports to customers and service providers.
- Direct communication with customers who contact Move Center with any questions or needs.
Atlas Van Lines provides a range of moving and relocation services for both individuals and businesses. Their offerings include household goods moving, commercial and industrial relocations, and logistics operations, allowing them to serve a diverse clientele. Atlas operates on a global scale, ensuring that they can transport items from door to door anywhere in the world. The company emphasizes the use of technology and improved procedures to enhance the efficiency and security of their services. Unlike many competitors, Atlas holds its agents to higher standards, which contributes to their reputation for quality as reflected in customer feedback. The goal of Atlas Van Lines is to facilitate successful moves and help clients reach new destinations or improve their operational efficiency.
Company Size
1,001-5,000
Company Stage
N/A
Total Funding
N/A
Headquarters
Evansville, Indiana
Founded
1948
Simplify's Take
What believers are saying
- Increased demand for digital tools drives innovation in the moving industry.
- Corporate relocations are rising, boosting demand for Atlas Van Lines' services.
- Partnership with Yembo enhances customer experience through AI.
What critics are saying
- Competition from digital-first moving companies could erode market share.
- DIY moving solutions like U-Haul present cost-effective alternatives to consumers.
- Stricter environmental regulations may increase operational costs for Atlas Van Lines.
What makes Atlas Van Lines unique
- Atlas Van Lines' acquisition of Orbit Brokers enhances customs processes and service offerings.
- Partnership with Suddath Moving & Storage expands network and service capabilities.
- Atlas' focus on digital transformation is highlighted by promoting Ryan Parmenter to CIO.
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Benefits
Health Insurance
Dental Insurance
Vision Insurance
Mental Health Support
Wellness Program
401(k) Company Match
401(k) Retirement Plan
Paid Vacation
Paid Sick Leave
Parental Leave
Paid Holidays
Disability Leave
Tuition Assistance
Flexible Work Hours
Company News
Atlas Canada, a leader in relocation and logistics services, is pleased to announce its acquisition of Orbit Brokers, a respected provider of customs
"We are thrilled to announce that Orbit Brokers has been acquired by Atlas Van Lines, a leader in the industry," said Clayton Castelino, president of Orbit Brokers.
Atlas Van Lines moves to protect its brand in trademark infringement lawsuit.
Atlas(R) Van Lines promotes Ryan Parmenter to Chief Information Officer.
EVANSVILLE, Ind.--(BUSINESS WIRE)--As May marks National Moving Month, Atlas® Van Lines, AAA® and American Trucking Associations (ATA)® are educating consumers about the evolving professional moving process and the technology tools available to ensure a safe and successful move. May kicks off one of the busiest moving seasons of the year, and it is more important than ever for customers to have the tools they need to identify reputable, professional movers and make their move as seamless as possible.“In our 75 years of business, Atlas has accumulated countless moving miles and adapted to meet the modern needs of its customers to ensure millions of safe and successful relocations worldwide,” said Ryan McConnell, President and COO, Atlas Van Lines. “Today’s consumers seek instant updates, timely deliveries, and utmost transparency from professional moving companies, which is why Atlas continues to invest in the partnerships, technology and tools to exceed customer expectations.”Today, all Atlas Agents follow the ATA Moving & Storage Conference ProMover certification program, which is designed to fight imposters, known within the industry as “rogue operators.” To qualify as a ProMover, companies must pass a rigorous review of professional business standards, including verification of operations and complaint history, and observe all Federal Motor Carrier Safety Administration and Surface Transportation Board consumer regulations. For over 15 years, Atlas has also partnered nationally with AAA for its 58 million members to offer additional transparency, reliability and peace of mind during moves. To ensure new and better ways to serve, Atlas also recognizes the need to accelerate digital innovations that improve and simplify the customer experience at every step of their move, such as:Atlas® Customer Portal: This is an application customers can use to manage their full-service move online with Atlas from home or on the go. Whether a customer needs to change their profile, learn more about the professional van operator who will be moving their belongings, track an order, access moving documents, or file a claim, the Atlas Customer Portal can help customers do this and more in one central location.This is an application customers can use to manage their full-service move online with Atlas from home or on the go