Full-Time

Front Office Guest Service Associate

Guest Services

Posted on 9/2/2025

Deadline 9/30/25
IHG

IHG

No salary listed

Kolkata, West Bengal, India

In Person

Category
Customer Experience & Support (2)
,
Requirements
  • At least 1 year of experience in Front Desk / Guest Services (hotel experience preferred)
  • Excellent communication and problem-solving skills
  • Tech-savvy with basic computer knowledge
  • Fluent in local language (additional languages are a plus)
  • Flexible to work shifts, including nights, weekends, and holidays
  • Positive attitude, passion for hospitality, and a team-player mindset
Responsibilities
  • Welcoming and checking in guests with warmth and efficiency
  • Managing guest bookings, handling payments, and ensuring smooth check-in/check-out
  • Assisting with guest inquiries, requests, and local information
  • Recognizing IHG One Rewards members and making them feel valued
  • Handling guest issues with professionalism and care
  • Working closely with colleagues to deliver seamless service
Desired Qualifications
  • Hotel experience preferred

Company Size

N/A

Company Stage

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Total Funding

N/A

Headquarters

N/A

Founded

N/A

INACTIVE