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Implementation Technician
Updated on 1/30/2023
Locations
Pittsburgh, PA, USA
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Asana
JIRA
Communications
Excel/Numbers/Sheets
Requirements
  • BS in Computer Science/Engineering, Mechanical Engineering, or equivalent technician experience
  • 2+ years in a customer support environment
  • Excellent documentation, communication, and collaboration skills
  • Thorough understanding of Excel/Google Sheets
  • Hands-on building/fabricating experience [cart hardware, drone hardware, machine usage (laser cutter, drills, etc.)]
  • Ability to travel ~60% of time including some weekends (valid driver's license)
  • COVID-19 vaccination or valid medical exemption
Responsibilities
  • As an Implementation Technician you will be responsible for bringing Gather AI drones and technology to supply chain industry clients
  • You will lead visits to client sites to automate their inventory management through the use of drones
  • This role involves preparation for deployments and continued customer support for our customers, including ticket management and issue troubleshooting
Desired Qualifications
  • 1+ years with enterprise-grade ticketing systems (eg Jira, Asana, Notion)
  • Understanding of Euler angles and vectors in #-D space
  • Small team experience
  • Drone flying experience
  • Forklift certified
  • Experience teaching
  • Experience managing a team
  • Warehouse or Inventory Control Familiarity
Gather AI

1-10 employees

Automated inventory monitoring solutions
Company Overview
Gather AI's mission is to bring the power of data analytics to the physical world. Gather AI is the world's first software-only autonomous inventory management platform for modern warehouses that helps operations take flight by automating tasks.
Benefits
  • Compensation package will include equity
  • Comprehensive health insurance
  • Home office stipend
  • Very flexible schedule
  • Customized PTO