Implementation Technician
Posted on 1/24/2023
INACTIVE
Gather AI

11-50 employees

Automated inventory monitoring solutions
Company Overview
Gather AI's mission is to bring the power of data analytics to the physical world. Gather AI is the world's first software-only autonomous inventory management platform for modern warehouses that helps operations take flight by automating tasks.
AI & Machine Learning
Hardware
Industrial & Manufacturing
Robotics & Automation
B2B

Company Stage

Series A

Total Funding

$22.1M

Founded

2017

Headquarters

Pittsburgh, Pennsylvania

Growth & Insights
Headcount

6 month growth

4%

1 year growth

35%

2 year growth

100%
Locations
Pittsburgh, PA, USA
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Communications
JIRA
Asana
Excel/Numbers/Sheets
Requirements
  • BS in Computer Science/Engineering, Mechanical Engineering, or equivalent technician experience
  • 2+ years in a customer support environment
  • Excellent documentation, communication, and collaboration skills
  • Thorough understanding of Excel/Google Sheets
  • Hands-on building/fabricating experience [cart hardware, drone hardware, machine usage (laser cutter, drills, etc.)]
  • Ability to travel ~60% of time including some weekends (valid driver's license)
  • COVID-19 vaccination or valid medical exemption
Responsibilities
  • As an Implementation Technician you will be responsible for bringing Gather AI drones and technology to supply chain industry clients
  • You will lead visits to client sites to automate their inventory management through the use of drones
  • This role involves preparation for deployments and continued customer support for our customers, including ticket management and issue troubleshooting
Desired Qualifications
  • 1+ years with enterprise-grade ticketing systems (eg Jira, Asana, Notion)
  • Understanding of Euler angles and vectors in #-D space
  • Small team experience
  • Drone flying experience
  • Forklift certified
  • Experience teaching
  • Experience managing a team
  • Warehouse or Inventory Control Familiarity