Maintenance Administrative Assistant

Job Description

Position Summary
The Maintenance Administrative Assistant provides day-to-day administrative and operational support to the hotel engineering team, helping ensure work requests, preventive maintenance, records, purchasing, invoices, and departmental communications are completed accurately and efficiently. The position serves as a key liaison between Engineering, hotel departments, guests, vendors, and external partners and may assist with basic maintenance-related tasks as needed. This position reports to the Director of Engineering.

The pay range for this position is $26.00 to $28.00 per hour; actual pay will be dependent on budget and experience.

Job Posting Deadline
Applications for this position will be accepted until September 13, 2026.

Essential Job Functions/Key Job Responsibilities
•    Answer and coordinate incoming calls, service requests, guest requests, and maintenance-related communications, ensuring requests are appropriately documented and routed
•    Generate, distribute, track, and close work orders from daily inspection sheets, departmental requests, and other maintenance activities
•    Review daily work sheets and provide updates to department heads and management regarding outstanding work requests, priorities, and completion status
•    Issue and track preventive maintenance work sheets and assist with maintaining accurate preventive maintenance records
•    Maintain organized and accurate Engineering files, records, equipment documentation, Standard Operating Procedures (SOPs), and maintenance-related information
•    Process invoices, purchase orders, and departmental expenditures in accordance with established procedures and budget requirements
•    Order maintenance materials, supplies, and equipment as directed and assist with monitoring departmental inventory and expenses
•    Coordinate contractor and vendor communications, including scheduling meetings, service visits, inspections, and follow-up activities
•    Assist the Engineering team with basic maintenance-related tasks and service calls when appropriate and within the scope of the position
•    Coordinate with Guest Services, Front Office, Housekeeping, Finance, Operations, and other departments to facilitate timely completion of maintenance requests and minimize disruption to hotel operations
•    Communicate guest comments, concerns, and complaints related to maintenance to the appropriate Engineering leadership and assist with timely follow-up
•    Other duties as assigned

Qualifications

Education & Experience Requirements
•    High School diploma or equivalent required
•    Minimum 2 years of administrative, hospitality, facilities, maintenance, or related experience preferred

Knowledge, Skills & Abilities
•    Working knowledge of general hotel engineering, maintenance, facilities operations, tools, equipment, and terminology
•    Proficiency with Microsoft Office applications, including Word, Excel, and PowerPoint
•    Proficient verbal and written communication skills in English, bilingual English/Spanish helpful
•    Excellent customer service and interpersonal skills with the ability to interact professionally with guests, employees, vendors, and contractors
•    Strong organizational skills and exceptional attention to detail
•    Ability to manage multiple administrative and operational responsibilities simultaneously while meeting deadlines
•    Ability to accurately maintain records, work orders, invoices, schedules, and other departmental documentation
•    Ability to communicate effectively and collaborate with cross-functional teams, including Maintenance, Finance, Operations, Guest Services, Front Office, and Housekeeping
•    Ability to prioritize work requests and respond appropriately to changing operational needs
•    Strong problem-solving and decision-making skills with the ability to address routine issues and escalate complex situations appropriately
•    Ability to work independently with minimal supervision while maintaining effective communication with department leadership
•    Ability to adapt quickly to changing priorities and work effectively in a fast-paced hotel environment
•    Basic understanding of workplace safety practices, OSHA requirements, and appropriate procedures for working around maintenance tools, equipment, and facilities
 

Additional Information

Work Environment & Physical Demands 
•    Ability to reach, crouch, kneel, stand or be on your feet, kneel and bend for extended periods of time 
•    Regularly work in adverse conditions and required to use protective equipment to prevent exposure to hazardous materials as well as an office environment and may be required to walk on slippery and uneven surfaces
•    Must be able to frequently lift, push or pull up to 50 lbs. individually or with assistance (weight limits can vary according to position, but no more than 50)

Job Benefits 
This position is classified as a regular full-time position eligible for the following benefits:
Enrollment dates differ across the various programs.  
•    Health, Dental and Vision Insurance Programs
•    Flexible Spending Account Programs
•    Life Insurance Programs
•    Paid Time Off Programs
•    Paid Leave Programs
•    401(k) Savings Plan
•    Employee Ski Pass
•    Other company perks

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. By accepting a position with Aspen One, Aspen Snowmass, Aspen Ventures or Aspen Hospitality you acknowledge that you are able to perform the essential functions of the job with or without reasonable accommodation.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. To request accommodation during the application and interviewing process, please contact Human Resources at 970-300-7700.         

This job description is designed to indicate the general nature and level of work. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to this job. Duties and responsibilities may change at any time with or without notice.

Aspen One is an equal opportunity employer (Minority/Female/Disabled/Veteran). At Aspen One, inclusion, equity, and diversity are fundamental to fulfilling our vision of building a better workplace and better world. From our hiring practices through the entire employee experience, we embrace and celebrate the unique experiences, perspectives and cultural backgrounds that each employee brings to the workplace. We encourage diverse points of view which allows us to develop innovative solutions to the ever-evolving world of work. Aspen One strives to foster an environment where our employees feel respected, valued and empowered, and our team members are at the forefront of helping us promote and sustain an inclusive workplace that works for all.

For an overview of Aspen One Company's benefits and other compensation visit www.aspensnowmass.com/employment/benefits-and-perks

Aspen One participates in E-Verify.

E-Verify & Right to Work Poster

Compensation: 26 to 28 (USD) (HOURLY)