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Full-Time

Fednow TAC Senior Engineer

Posted on 10/25/2024

The Federal Reserve System

The Federal Reserve System

1,001-5,000 employees

Central bank managing U.S. monetary policy

Government & Public Sector
Financial Services

Mid, Senior

Boston, MA, USA

Candidates living near a Reserve Bank location will have some work from home flexibility.

Category
IT Support
IT & Security
Required Skills
Microsoft Azure
ServiceNow
AWS
JIRA
Jenkins
Customer Service
Google Cloud Platform
Requirements
  • Experience with technical support of cloud-based services (SaaS, PaaS, and/or IaaS).
  • Experience with AWS, Google Cloud Platform (GCP), and/or Microsoft Azure.
  • Experience in supporting products or services that have moved through a Software Development Life Cycle (SDLC) and the various tools that support them (i.e. GitLab, Jira, Octane, Jenkins, GitLab Runners, etc ...).
  • Experience working in an ITSM ticketing system (ServiceNow, Remedy, etc …).
  • Experience with ITIL processes (Incident, Request, Problem, Event, and Change Management).
  • Excellent verbal communication skills with a good command of the English language.
  • Advanced written communication skills and an ability to track and present situational status.
  • Experience with Engineering tools, processes, and best practices.
  • Extremely computer literate especially with MS Office Suite of products.
  • Strong skills delivering technical solutions and developing procedures (Knowledge Articles) so others can follow in your footsteps.
  • 4+ years working in cloud environments.
  • Bachelor's degree in Science, Computer Science, Information Systems, or equivalent background or experience.
  • Candidate must possess demonstrated experience with job duties outlined in this description.
  • Strong analytic and problem-solving skills.
  • Self-motivated individual with the ability to prioritize and manage changing priorities.
  • Strong customer service skills.
Responsibilities
  • Maintain a professional fact-based relationship with numerous teams.
  • Manage day-to-day activities and dependencies.
  • Stay current with industry trends.
  • Update our processes and design new processes as needed.
  • Critical thinking and excellent written and verbal communications.
  • Ability to multi-task and track several actions, deliverables, and dependencies daily.
  • Understand technology problems, help identify solutions, and drive them to resolution.
  • Contribute technically; you must be comfortable getting hands on.
  • Identify, communicate, and manage issues and risks.
  • Proactively identify hotspots that need attention and recommend appropriate responses, gain approval then implement such plans.
  • Ensure compliance with Fed policies, procedures, and standards.
  • With direction, assist with the mentoring, training, and support of colleagues.
The Federal Reserve System

The Federal Reserve System

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The Federal Reserve System serves as the central bank of the United States, playing a crucial role in shaping the nation's economy and financial stability. It formulates national monetary policy, which involves managing interest rates and money supply to promote economic growth and control inflation. The Federal Reserve also supervises and regulates banks and bank holding companies to ensure a safe and sound banking system. Additionally, it provides financial services to banks and the U.S. government, acting as a bank for banks. What sets the Federal Reserve apart from other financial institutions is its unique position as a government entity that operates independently to achieve its goals. The primary aim of the Federal Reserve is to foster a stable financial system and a healthy economy, ultimately benefiting the public and the global economy.

Company Stage

N/A

Total Funding

N/A

Headquarters

null, null

Founded

N/A

Growth & Insights
Headcount

6 month growth

4%

1 year growth

4%

2 year growth

4%
Simplify Jobs

Simplify's Take

What believers are saying

  • Working at the Federal Reserve offers the opportunity to contribute to significant economic policies that impact the global economy.
  • The Fed's diverse and inclusive work environment fosters creativity and innovation, providing room for personal and professional growth.
  • Employees benefit from a high-performance culture with meaningful responsibilities and a strong work-life balance.

What critics are saying

  • The Federal Reserve's involvement in controversial areas like crypto regulation and monetary policy can lead to public scrutiny and pressure.
  • The complexity and scale of its operations may result in slower adoption of new technologies, as seen with the FedNow system.

What makes The Federal Reserve System unique

  • The Federal Reserve System stands out as the central bank of the United States, wielding unparalleled influence over national monetary policy and financial stability.
  • Its role in supervising and regulating banks, alongside providing financial services to the U.S. government, sets it apart from other financial institutions.
  • The Fed's introduction of innovative systems like the FedNow instant payments platform highlights its commitment to modernizing financial services.

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