Full-Time
VP Client Partner
Tribal Worldwide
Posted on 4/23/2024
Global digital agency focusing on connected ecosystems
Senior
London, UK
- 10+ years of Client Services experience in marketing, advertising, or consulting disciplines
- Agency experience
- Experience managing accounts in excess of £3M annual revenue
- Fantastic emotional intelligence and can leverage that to build relationships quickly
- A strong commercial acumen and proven track record of account growth
- A diligent and disciplined approach to financial management and reporting
- Strong oral and written communication and are a confident and engaging presenter
- Demonstrated understanding of digital marketing, including but not limited to…. content marketing & management, analytics, eCommerce technology, Design System and DCO, Experience Design, front and back-end development projects….
- Proven ability to manage complex teams and client relations
- Strong leadership skill to motivate your team
- Outstanding attention to detail
- Ability to react quickly, assess, and implement solutions
- Produced world class brand experiences/creative work
- A future focused and curious mindset that enables you to be on the front foot with where our industry is going
- Provide leadership and motivation to a multi-disciplinary team to ensure work is meeting/exceeding client expectations
- Inspire, develop and grow the Client Services team, managing performance and upskilling the team
- Forecast, plan and execute account plans to deliver on annual and quarterly targets and business objectives
- Set an overall vision for the account, work, and team and proactively keep the team connected to the vision
- Add value to our agency’s evolution through knowledge sharing, best practices, and succession planning
- Balance client and agency needs
- Adhere to and act as an advocate for agency values and guidelines
- Be accountable for 100% performance review completion
- Evaluate the quality of work of your team
- Encourage teamwork, initiative, work ethic, and values adherence
- Contribute to the professional development plans of your team
- Negotiate financial and operating metric targets with Executive Team
- Oversee management of the organization, including strategic and operational planning, fiscal oversight, and organizational policies and procedures
- Maximize accounts’ financial growth by increasing client base, establishing short-term and long-range objectives, and representing the agency to potential clients
Critical Mass, a leading global digital agency, excels in crafting connected digital ecosystems using a comprehensive blend of technologies including data analysis, artificial intelligence, and sophisticated design solutions. This approach ensures that employees are consistently engaged with cutting-edge tools and solutions, fostering a dynamic and intellectually stimulating work environment. The agency's commitment to leveraging advanced technology to deliver unparalleled experiences positions it as a pioneer in the digital landscape, providing its team with unique opportunities for professional growth and innovation.
Company Stage
M&A
Total Funding
$238K
Headquarters
Calgary, Canada
Founded
1996
6 month growth
↑ 2%1 year growth
↑ 8%2 year growth
↑ 45%Benefits
Professional Development Spending Account that can be used for conferences, courses, subscriptions, books
Competitive pay and benefits
Match charitable donations up to $100USD
Flexible, reasonable work-from-home arrangements whenever possible