Full-Time

Sales Associate

Updated on 9/3/2026

Deadline 8/19/27
J.Jill

J.Jill

1,001-5,000 employees

Retailer of women's apparel and accessories

Compensation Overview

$17.70 - $26.50/hr

Chevy Chase, MD, USA

In Person

Category
Retail (1)
Required Skills
Sales
Marketing
Customer Service

Get referred to J.Jill

See people who can refer or advise you

Requirements
  • Previous retail or customer service experience is preferred but not required.
  • Candidates must have strong communication and interpersonal skills.
  • Candidates must be able to work a flexible schedule, including weekends, evenings, and holidays.
  • Candidates must be able to stand, walk, reach, bend, push and pull, maneuver around the store, climb ladders, operate point-of-sale registers and company mobile devices, occasionally operate a trash compactor and use a hand truck, lift and carry up to 30 pounds, and perform joint or team lifts.
Responsibilities
  • Build meaningful connections with customers by providing personalized service and styling advice.
  • Assist customers in finding products, ensure a seamless shopping experience, and contribute to achieving sales goals.
  • Develop a strong understanding of the company’s merchandise to provide expert guidance and recommendations.
  • Help maintain visual merchandising standards and execute floor sets.
  • Participate in operational functions including marketing, product processing and replenishment, markdowns and promotions, store cleanliness, and backroom organization.
  • Work closely with team members to create a positive and supportive work environment.
  • Proactively address customer needs and concerns with a friendly, solution-oriented approach.
  • Perform additional responsibilities as assigned to help the store succeed.
Desired Qualifications
  • Previous retail or customer service experience.

J.Jill sells women's apparel, accessories, and footwear through both online and physical stores, with a focus on inclusive sizing that covers misses, petite, tall, and plus. Its products come in seasonal collections that are refreshed regularly to reflect current fashion trends. Customers shop through direct sales of clothing and accessories, and can use the brand’s own credit card, which offers benefits and discounts.

Company Size

1,001-5,000

Company Stage

IPO

Headquarters

Tilton, New Hampshire

Founded

1959

Get referred to J.Jill

See people who can refer or advise you

Simplify Jobs

Simplify's Take

What believers are saying

  • J.Jill opened seven stores in Q4 2025 and plans about five more in 2026.
  • June 10, 2026 Q1 results showed 255 stores and continued new-store expansion.
  • March 2026 refinancing should save about $2 million annually in interest expense.

What critics are saying

  • Q1 2026 net sales fell 6.0%, showing demand weakness under Mary Ellen Coyne.
  • Fiscal 2026 guidance expects sales down 2% and comps down 3% to 1%.
  • If traffic keeps sliding, dividends and buybacks will consume cash and starve reinvestment.

What makes J.Jill unique

  • J.Jill fits misses, petite, tall, and plus, reducing sizing friction for women.
  • Mary Ellen Coyne, Viv Rettke, and Kimberly Wallengren signal a full leadership reset.
  • Direct sales were 53.5% of fiscal Q4 2025 revenue, strengthening omnichannel reach.

Help us improve and share your feedback! Did you find this helpful?

Benefits

Employee Assistance Program

401(k) Retirement Plan

Employee Discounts

Flexible Work Hours

Paid Vacation

Paid Sick Leave

Growth & Insights and Company News

Headcount

6 month growth

8%

1 year growth

8%

2 year growth

8%
Burlington Free Press
Aug 26th, 2026
J.Jill to open new store at Maple Tree Place in Williston.

J.Jill to open new store at Maple Tree Place in Williston. Beth McDermott Burlington Free Press Aug. 26, 2026, 4:46 a.m. ET Maple Tree Place is expanding its retail offerings with the addition of women's apparel retailer J.Jill, which plans to open a new store at 28 Walnut St., Suite 110, in Williston. The store will occupy about 2,300 square feet and is under construction, according to a community announcement. J.Jill is known for women's clothing, footwear and accessories. The new location will join the shopping center's existing mix of national retailers, restaurants, local businesses and service providers. A statement from Maple Tree Place said the addition reflects ongoing efforts to attract new retailers to the property. "Attracting high-quality brands like J.Jill is central to our vision for Maple Tree Place. Their arrival reflects the strength of the property, the vitality of the Williston market and our ongoing commitment to creating a dynamic retail environment that serves both local residents and visitors from throughout the region," said Justin Kelley, regional property manager for Maple Tree Place. The store will be located within Maple Tree Place's lifestyle retail district. Details about a grand opening celebration have not yet been announced. This story was produced with the assistance of Artificial Intelligence (AI). Journalists were involved in every step of the review, editing and publishing process. Learn more at cm.usatoday.com/ethical-conduct.

Retail Dive
May 1st, 2026
J. Jill names Coach vet as chief marketing officer.

J. Jill names Coach vet as chief marketing officer. Kimberly Wallengren, who also worked at American Eagle and Adidas, will focus on brand positioning, expanding customer reach and growing consumer engagement. Published May 1, 2026 By Howard Ruben Dive brief: * J. Jill appointed Kimberly Wallengren its chief marketing officer, effective April 27, according to a press release. She reports directly to the retailer's president and CEO, Mary Ellen Coyne. Wallengren is replacing Kara Howard, who was senior vice president of marketing and customer experience, and has left the company. * Wallengren most recently was Coach's vice president of marketing for North America. Prior to that, she served as head of marketing for American Eagle's AE77 sustainable premium denim brand. She also held leadership roles with Adidas and New Balance, where she led marketing campaigns. * As J. Jill's marketing chief, Wallengren will focus on brand positioning, expanding customer reach and growing consumer engagement. Dive insight: Wallengren's appointment follows other recent executive changes at J. Jill. In the past year, the retailer has brought on a new CEO, chief merchandising officer and now a chief marketing officer in Wallengren. "We're excited to welcome Kimberly to J. Jill as we focus on expanding brand awareness and growing our customer file," Coyne said in a statement. "Kimberly brings a strong track record of leading marketing strategies that have attracted new audiences and strengthened engagement with existing customers. She has a deep understanding of today's consumer and a proven ability to translate these insights into impactful campaigns and more effective ways to reach and engage customers, which will be critical as we look to our next phase of growth." J. Jill is coming off a fourth quarter where net sales dropped 3.1% year over year to $138.4 million and comparable sales fell 4.8%. For the year, net sales fell 2.3%. DTC sales in the quarter increased 2.6%, representing 53.5% of total sales. For 2026, the company is projecting net sales to be flat to down 2%, while comp sales are expected to down 1% to 3%.

MarketScreener
Dec 15th, 2025
J.Jill completes $75M refinancing, expects $2M annual interest savings

J.Jill has completed refinancing its existing credit agreement with a new $75 million senior secured five-year term loan facility from Manulife | Comvest Credit Partners. The refinancing replaces the company's previous term loan from April 2023. The apparel retailer expects annual cash interest expense savings of approximately $2 million, excluding one-time accelerated debt issuance costs. CCP Agency serves as administrative agent, collateral agent and sole lead arranger for the facility. Chief Financial and Operating Officer Mark Webb said the refinancing demonstrates the company's commitment to maintaining a strong balance sheet whilst preserving operational and strategic flexibility. Morgan, Lewis & Bockius served as legal adviser on the transaction. J.Jill operates over 200 stores nationwide alongside an e-commerce platform, offering women's apparel, footwear and accessories.

SmartBrief
Nov 19th, 2025
J.Jill hires former Cole Haan exec as chief growth officer

J.Jill hires former Cole Haan exec as chief growth officer. Fashion retailer J.Jill has appointed former Cole Haan executive Viv Rettke to the newly created position of chief growth officer, marking a strategic addition to the retailer's leadership team. Rettke will report directly to CEO Mary Ellen Coyne as she assumes the role, designed to drive the company's growth and transformation initiatives. Designed specifically for retail professionals, NRF SmartBrief is a free, daily email newsletter. It provides the latest need-to-know news and industry information that maximizes your time, giving you an edge over your competition.

DMNews
Jun 28th, 2025
Talbots' $517M J.Jill Merger Failure

In 2006, Talbots acquired J.Jill for $517 million, aiming to merge their strengths in womenswear for women over 35. Despite initial optimism, the merger led to brand confusion and declining sales due to overestimated customer overlap. By 2009, Talbots sold J.Jill at a loss. This case highlights the risks of assuming aesthetic and operational alignment equates to consumer alignment, a mistake still relevant in today's fragmented retail environment.