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Full-Time

Client Services Manager

Prevention Portfolio

Posted on 6/24/2024

RVO Health

RVO Health

1,001-5,000 employees

Provides health content, communities, and services

Energy
Social Impact
Financial Services
Real Estate
Education
Consumer Goods

Compensation Overview

$62k - $82kAnnually

Junior

Charlotte, NC, USA

Category
Customer Experience
Customer Success
Customer Support
Customer Success & Support
Required Skills
Sales
Communications
Public Speaking
Requirements
  • 2+ years of experience working directly with clients
  • Intermediate level of proficiency with Microsoft Office and Google products
  • Knowledge of the health insurance industry
  • Strong organizational skills
  • Public speaking experience and strong presentation skills
  • Project management-oriented organizational skills
  • Creative analytical and problem-solving skills
Responsibilities
  • Day-to-day management of client and sales support inbox
  • Resolve customer complaints with a sense of urgency
  • Deliver and exceed expected revenue by driving client communications support around campaigns
  • Work cross-functionally with support teams to prepare and deliver sales presentation
  • Act as a client advocate and partner with internal teams to exceed client expectations
  • Contribute to renewal and identification of expansion opportunities
  • Develop and conduct educational promotion and strategic presentations
  • Manage all service-related issues on assigned book of business
  • Ensure timely and accurate delivery of client communications
  • Demonstrate expertise in relevant solutions through client meetings

RVO Health stands out as an exceptional place to work due to its dedication to making healthcare more accessible and affordable for a vast audience. Employees at RVO Health contribute to an industry-leading platform that simplifies healthcare navigation and provides a wide array of services, including wellness programs and medically validated content. The company’s inclusive culture promotes both personal and community health, ensuring a rewarding environment where professional and personal growth is encouraged.

Company Stage

N/A

Total Funding

N/A

Headquarters

Charlotte, North Carolina

Founded

2022

Growth & Insights
Headcount

6 month growth

2%

1 year growth

9%

2 year growth

28%

Benefits

Medical, dental, & vision

Life Insurance

Short & Long-Term Disability Insurance

Flexible Spending Accounts

Paid Time Off

Holiday Pay

401(k) with match

Employee Assistance Program

Paid Parental Bonding Benefit Program