Director – Sales Enablement

Our Company

Arch is a Series B financial technology company that automates the management of private investments, improving access, understanding, and the human experience of investing across asset classes. 

Private investments such as venture capital, hedge funds, and private equity, make up roughly 25% of the investment universe. Traditionally, investors, advisors, banks, families, and managers track hundreds of investments in complicated spreadsheets, file folders, and busy inboxes. Not only is this tedious and time-consuming, but it is rife with opportunity for manual data entry errors, inconsistent reporting, and lost information. Enter, Arch.

Arch delivers standardized data, documents, and insights in a single platform, avoiding the need to chase information across dozens or hundreds of ‘portals’. Our purpose is to save investors’ time while empowering them to make more informed investment decisions, leading to better financial outcomes. 

We are a fast-growing, dynamic team of 120+, serving over 400 clients, including several of America’s largest banks, families, and financial institutions. We’ve over doubled the size of the company every year since inception and we are looking to hire in all departments as we scale.

The Role

We are hiring a Director, Sales Enablement to build and scale our sales training and onboarding program as we continue our rapid growth. In this role, you will design, implement, and manage enablement programs that get new Sales Directors, Sales Engineers, and other client facing team members fully ramped up on our product, sales process, and customer use cases.

This is a highly cross-functional role working closely with Sales, Marketing, Operations, and the broader leadership team to ensure every rep is set up for success.

At Arch you will:

• Design and implement Arch’s sales onboarding and training program, tailored to both Account Executives and Sales Engineers

• Own and track ramp metrics, ensuring new hires can confidently run their first solo customer meeting according to onboarding timelines

• Create structured learning paths covering product knowledge, sales methodology, objection handling, competitive positioning, and the client experience

• Develop and deliver engaging training content - live sessions, on-demand materials, assessments, and certifications

• Partner with Sales Leadership to identify gaps in skills, knowledge, and process, and address them with targeted enablement initiatives

• Continuously improve the onboarding experience based on feedback and results

• Build a library of sales collateral, playbooks and talk tracks

• Support ongoing enablement needs for tenured reps, including advanced training and refreshers

• Act as a trusted partner to Sales, Marketing, and Product teams to ensure alignment on messaging, positioning, and product updates

• Continuously iterate and update training as Arch product offerings evolve

Reach out to us if you:

• Have 5–7 years of experience in Sales Enablement, Sales Training, or a closely related role in a SaaS company (startup or scale-up experience a plus)

• Have a proven track record building and delivering sales training programs that ramp sellers quickly and effectively

• Are comfortable setting clear goals for rep readiness and owning metrics like time-to-first-meeting

• Excel at breaking down complex concepts (like Arch’s platform and the alternative investments space) into clear, teachable content

• Are energized by coaching and seeing others succeed

• Have excellent facilitation and communication skills, both live and asynchronous

• Thrive in a highly collaborative, cross-functional environment

• Are proactive, organized, and able to manage multiple projects simultaneously

• Demonstrated proficiency with CRM systems (Salesforce, Hubspot).

Bonus points if you:

• Have used Attention.io, Notion

• Have experience in financial technology, wealth management, family offices, or alternative investments

• Have supported sales teams selling to enterprise or strategic accounts

• Are familiar with LMS (Learning Management System)platforms or enablement tools

• Have experience developing sales certifications or assessments

A Note about us:

All of our full-time roles are based onsite at our New York City office, where our team thrives on in-person collaboration and dynamic teamwork. Being onsite daily enables us to build strong connections, collaborate effectively to solve challenges, and foster an engaging environment focused on shipping product and delivering exceptional service to our clients.

We encourage applicants currently located in or willing to relocate to the NYC area to join us in this exciting, hands-on workspace.

Some perks of working for Arch include:

• Strong Team - You’ll be backed by a strong team that consistently exceeds client expectations and ships new products quickly.

• Your work is high impact - Being part of a small team means you have real responsibility and impact from day one. You'll be involved in discussions that drive the growth and direction of our platform from the very beginning.

• Product Market Fit - We have strong product market fit, exceptionally low churn, and have grown mostly organically through word of mouth.  

• Team community and camaraderie - We have enormous trust in each other and always do what we can do to support one another. We're always ready to step in to help.

• Great office - we’ve invested in a great space for the Arch team to come together, at 18th and Park in Manhattan (the old Buzzfeed / NYT headquarters).

• Lunch is on Us - Grab lunch on us while you’re in the office and take a break to laugh, brainstorm, or just hang out with your teammates over a meal.