Official transcripts of the bachelor's degree must be provided
Minimum of three years of professional experience working with ServiceNow or two years of ServiceNow administration experience and one year of IT Service Management experience.
Responsibilities
Teach synchronous online courses via Microsoft Teams on Monday and Tuesday every week
Plan and organize instruction in ways that maximize virtual student learning and engagement
Modify instructional methods and strategies to meet diverse student needs
Employ instructional strategies to communicate subject matter to students
Design, update, and align course materials with college standards for adult learners
Develop hands-on labs, assessments, and other course materials, while evaluating their effectiveness
Build and maintain course shells and templates, including syllabi, exams, discussions, assignments, and assessments
Select instructional materials that align with course objectives
Keep curriculum, syllabi, textbooks, and Canvas up to date
Review course material for accuracy and relevance, providing recommendations for improvements
Ensure compliance with accreditation standards for instructional quality and education
Maintain compliance with accreditation related to instructional and the quality of education, scheduled class hours requirements and CIAT policies and procedures
Promote collaboration with other staff members and participate in the implementation of new projects, ideas, etc.
Adhere to the CIAT business casual attire described in policy
Desired Qualifications
Preferred degree fields in Business Administration, Information Technology, Computer Science, Organizational Management, or related Technology and/or Business Administration fields
Preferred Industry Certifications not limited to ServiceNow Certified Application Developer, ServiceNow Application Specialist, ServiceNow Systems Administrator, or ServiceNow Implementor
Prior experience in curriculum development and instructional design for college-level courses is preferred
Preferred experience in Canvas, Moodle, Cornerstone, Blackboard, Saba, Chamilo or iSpring
Demonstrated expertise and knowledge in using the functions and features of the ServiceNow platform and understanding of ServiceNow principles and best practices
Ability to work collaboratively with colleagues, academic departments, and administration to support student success and foster inclusive culture
Commitment to fostering an inclusive and supportive learning environment that respects diversity
Knowledge of current trends, best practices, and didactic approaches in higher education
Demonstrated ability to deliver engaging and effective lesson plans meeting diverse student needs
Strong communication skills including verbal and written