Facebook pixel

UX Research Manager
Posted on 11/15/2022
New York, NY, USA
Experience Level
Desired Skills
Data Science
UI/UX Design
  • With support from your manager, begin leading the hiring process for a growth user experience researcher
  • Lead user research for one product growth feature and summarize key actionable insights and recommendations
  • Iterate and advance a research strategic roadmap for growth, identifying key opportunities for research initiatives
  • Passionate and curious about how user research can be leveraged to improve how users find and maintain romantic connections
  • 6+ years of research experience including 2-3+ years in a consumer-facing product research role
  • Experience as a people manager. You are a thoughtful, resourceful, and adaptive leader who is dedicated to developing researchers and building meaningful cross-functional collaborations
  • Experience with marketplace platforms, subscription services, and/or new user onboarding research
  • Rigorous research experience including quantitative and/or qualitative methods with a strong understanding of the strengths and shortcomings of each
  • Proficient in data manipulation and analysis with R or SPSS (or similar statistical software) or qualitative software such as NVivo
  • Masters or PhD in social psychology, human development, sociology, anthropology, human computer interaction, political science or related field or equivalent practical experiences
  • You do not have to have an advanced degree to apply, we are open to equivalent practical experiences
  • You do not have to be an expert in all user experience methods to apply. Expertise in specific quantitative (i.e., survey, experimental) and/or qualitative (i.e., interview, ethnographic) methods, desire to solve complex problems, and motivation to continue growing is what we are looking for
  • Mentor, manage, and hire user experience researchers on growth and help scale a growing research team
  • Lead research strategy across growth workstreams
  • Execute essential small-medium scoped research projects across growth workstreams that need additional research support
  • Proactively seek out ways to add to a positive and supportive research and product team culture
  • Work collaboratively with other researchers, product team members (i.e., product managers and designers) and cross-functional partners (i.e., data science, customer experience) to identify key research questions and prioritize projects in the short and long term
  • Generate actionable insights that shape product and business decisions
  • Communicate insights in compelling and creative ways; bridge alignment across Hinge teams through written reports and live presentations to cross-functional partners
  • Collaborate with Product leadership on the future trajectory for Hinge experiences
Match Group

1,001-5,000 employees

Dating platform conglomerate
Company Overview
Match Group's mission is to spark meaningful connections for every single person worldwide. The company operates platforms including Tinder, Hinge, Okcupid, and more.
  • Medical/Dental/Vision Insurance
  • Charitable Matching Program
  • Retirement Matching Funds
  • Training and Education Allowance
  • Performance Bonuses
  • Mental Health Counseling