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UX Research Manager
Growth
Posted on 11/15/2022
INACTIVE
Locations
New York, NY, USA
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Data Science
UI/UX Design
Requirements
  • With support from your manager, begin leading the hiring process for a growth user experience researcher
  • Lead user research for one product growth feature and summarize key actionable insights and recommendations
  • Iterate and advance a research strategic roadmap for growth, identifying key opportunities for research initiatives
  • Passionate and curious about how user research can be leveraged to improve how users find and maintain romantic connections
  • 6+ years of research experience including 2-3+ years in a consumer-facing product research role
  • Experience as a people manager. You are a thoughtful, resourceful, and adaptive leader who is dedicated to developing researchers and building meaningful cross-functional collaborations
  • Experience with marketplace platforms, subscription services, and/or new user onboarding research
  • Rigorous research experience including quantitative and/or qualitative methods with a strong understanding of the strengths and shortcomings of each
  • Proficient in data manipulation and analysis with R or SPSS (or similar statistical software) or qualitative software such as NVivo
  • Masters or PhD in social psychology, human development, sociology, anthropology, human computer interaction, political science or related field or equivalent practical experiences
  • You do not have to have an advanced degree to apply, we are open to equivalent practical experiences
  • You do not have to be an expert in all user experience methods to apply. Expertise in specific quantitative (i.e., survey, experimental) and/or qualitative (i.e., interview, ethnographic) methods, desire to solve complex problems, and motivation to continue growing is what we are looking for
Responsibilities
  • Mentor, manage, and hire user experience researchers on growth and help scale a growing research team
  • Lead research strategy across growth workstreams
  • Execute essential small-medium scoped research projects across growth workstreams that need additional research support
  • Proactively seek out ways to add to a positive and supportive research and product team culture
  • Work collaboratively with other researchers, product team members (i.e., product managers and designers) and cross-functional partners (i.e., data science, customer experience) to identify key research questions and prioritize projects in the short and long term
  • Generate actionable insights that shape product and business decisions
  • Communicate insights in compelling and creative ways; bridge alignment across Hinge teams through written reports and live presentations to cross-functional partners
  • Collaborate with Product leadership on the future trajectory for Hinge experiences
Match Group

1,001-5,000 employees

Dating platform conglomerate
Company Overview
Match Group's mission is to spark meaningful connections for every single person worldwide. The company operates platforms including Tinder, Hinge, Okcupid, and more.
Benefits
  • Medical/Dental/Vision Insurance
  • Charitable Matching Program
  • Retirement Matching Funds
  • Training and Education Allowance
  • Performance Bonuses
  • Mental Health Counseling