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Administrative Assistant


Posted on 6/27/2024

Tom James Company

Tom James Company

1,001-5,000 employees

Custom clothing with digital wardrobe services

Consumer Goods

Compensation Overview



Atlanta, GA, USA

Administrative & Executive Assistance
Administrative Support
Customer Service & Reception
Required Skills
Customer Service
  • Confident, independent worker
  • Strong communication skills (verbal, written, listening)
  • Excellent organizational skills
  • Outstanding time management skills
  • Professional customer service skills
  • Social Media savvy (especially on LinkedIn & Instagram)
  • Proficient using multiple forms of technology including Microsoft Office; Google Docs, Sheets, Forms
  • Possesses basic accounting skills (such as balancing accounts)
  • Enjoys being flexible and multitasking
  • Motivated to tackle challenges
  • Yearns to work in a fast-paced team environment
  • Able to bend and lift up to 20 lbs.
  • Valid Driver’s License requires (Exception: larger metropolitan areas)
  • Two years office-related experience is preferred.
  • Experience with a sales-oriented environment is a plus!
  • Preparing for daily client visits
  • Prepping clothing to be delivered
  • Locating necessary client information (A/R balances, sales sheet)
  • Updating sales materials regarding fabrics/options
  • Coordinating and maintaining all client orders/files
  • Communicating with clients: Setting up appointments, Providing status of orders, Scheduling deliveries, Sending reminders
  • Supporting the sales efforts of the sales professional by: Communicating regularly with the sales professional and other members of the store team, Meeting with the sales professional to set goals, Managing daily calendar, Organizing inventory, Pursuing efficiencies for processes and communication, Picking up and delivering client items as needed
  • Prospecting new clients using internet and social media applications, Entering referrals into proprietary system, Sending introductory and promotional messages, Creating call lists/hot lists
  • Delivering exceptional customer service when contacting factories, corporate office, clients and outside vendors, Maintaining a professional image to interface with corporate clients

Tom James Company specializes in providing custom clothing through a vertically integrated service model, using a digital approach to offer tailored wardrobe services. This firm stands out in the fashion industry by supplying personalization at scale, leveraging advanced technologies to meet individual client needs efficiently. Such a commitment to tailored services not only fosters a culture of innovation but also positions them as leaders in custom clothing sector, making it an exceptional workplace for those passionate about fashion and technology.

Company Stage


Total Funding



Franklin, Tennessee



Growth & Insights

6 month growth


1 year growth


2 year growth