Full-Time
Zone Enrollment Consultant
Chubb
10,001+ employees
Global property & casualty insurer
No salary listed
Columbia, SC, USA
In Person
Bachelor's
 Insurance |
|---|
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- A bachelor's degree or equivalent work experience is required.
- At least 5 years of experience in insurance operations, enrollment administration, benefits administration, or a related role is required.
- Experience working with enrollment platforms, customer relationship management systems, or policy administration systems is required.
- Strong attention to detail and data accuracy are required.
- Excellent communication and coordination skills are required.
- The ability to manage multiple priorities and deadlines is required.
- Proficiency with Microsoft Office or similar productivity tools is required.
- Ensure third-party, non-Selerix enrollment systems are configured correctly.
- Package build specifications and consult clients' technical resources on building plans and establishing required data feeds.
- Audit each case with client technical resources to verify that products are built correctly and the employee experience is optimal.
- Ensure data feeds are established correctly and data mapping aligns with internal standards.
- Monitor enrollment activity, data integrity, and system performance.
- Troubleshoot and escalate platform issues, defects, and user access problems to appropriate parties.
- Partner with information technology, operations, underwriting, claims, compliance, and vendor teams to resolve enrollment-specific issues.
- Support onboarding and training for internal users, brokers, and other stakeholders on key enrollment solutions such as Employee Navigator.
- Review case-level enrollment data for accuracy, completeness, and timeliness.
- Document case-level enrollment processes, workflows, and issue-resolution steps.
- Track service requests, incidents, and platform-related metrics.
- Support compliance with company policies, regulatory requirements, and audit needs.
- Identify opportunities to improve enrollment efficiency and user experience.
- Consult on and support virtual enrollment opportunities, including co-browse and telephonic enrollment opportunities, as well as new and reservice opportunities.
- Support the pre-enrollment communication strategy by partnering with the PCA team to leverage existing pre-enrollment communication tools and drive enrollment participation.
- Partner with functional home-office departments to ensure the field adheres to implementation and enrollment timelines.
- Triage third-party enrollment opportunities to the appropriate home-office resources, including Combined United States ESC/EDI.
- Experience in health, life, or commercial insurance enrollment processes is preferred.
- Familiarity with workflow tools, ticketing systems, or reporting dashboards is preferred.
- Knowledge of compliance, privacy, and regulatory requirements is preferred.
- Experience supporting system testing or user acceptance testing is preferred.
- A basic understanding of Structured Query Language, data validation, or reporting tools is preferred.
Chubb is the world’s largest publicly traded property and casualty insurer, offering a wide range of insurance products across 54 countries, including commercial and personal P&C, personal accident and supplemental health, reinsurance, and life insurance. It underwrites by assessing, pricing, and managing risk, and it pays claims fairly and promptly under policy terms. Its scale, broad product lines, global reach, and strong financial strength help it serve diverse clients and handle large or long-tail risks with confidence. Its goal is to help people and businesses manage risk through clear policy terms, reliable protection, and steady financial resilience.
Company Size
10,001+
Company Stage
IPO
Headquarters
Zurich, Switzerland
Founded
1985
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Simplify's Take
What believers are saying
- Q2 2026 combined ratio improved to 83.8%, and core EPS rose 18.2%.
- Management authorized a $7.5 billion buyback effective July 1, signaling confidence.
- Masterpiece launched in Spain and Portugal on July 2, 2026, targeting affluent clients.
What critics are saying
- Soft property pricing spread into casualty by July 22, 2026, squeezing margins.
- Chubb faces 1970 Group, Sabri, and As You Sow lawsuits in 2026.
- If catastrophe losses rise while pricing stays soft, underwriting returns deteriorate quickly.
What makes Chubb unique
- Chubb's 54-country footprint and disciplined underwriting separate it from regional carriers.
- Acturis PI distribution, launched August 4, 2026, widens UK broker access.
- Vaultik partnership adds AI watch-and-jewellery insurance underwriting inside one digital workflow.
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Benefits
Performance Bonus
Growth & Insights and Company News
6 month growth
↑ 10%1 year growth
↑ 10%2 year growth
↑ 10%Vaultik has partnered with Chubb to streamline the process of authenticating, valuing, and insuring watches and jewellery. Through Vaultik's platform, owners can photograph their items and receive AI-powered authentication and valuation results, reviewed by experts at Birmingham Assay Office. Eligible customers can then request insurance quotes from Chubb and purchase coverage digitally within the same application. The collaboration addresses a traditionally fragmented process that typically requires separate appointments for appraisal and insurance. The service is available through Vaultik's Collect App and can be offered by retailers, jewellers, and marketplace sellers. Vaultik currently partners with WhatNot and eBay Live. Vaultik's KYP protocol generates authentication and valuation outputs from photographs, whilst Birmingham Assay Office provides specialist review. Chubb underwrites the insurance coverage for eligible items.
Chubb reported second quarter 2026 results with net income of $2.854 billion and earnings per share in line with the prior year. The insurer's shares fell 2.52% over seven days but delivered a 13.1% year-to-date return and 32.82% total shareholder return over 12 months. Analysts value Chubb at approximately $365.87 per share, suggesting the stock is roughly 4% undervalued at its recent close of $350.68. The company authorised a new $5 billion share buyback programme alongside growing dividends. Growth drivers include specialised insurance demand in cyber security and high-net-worth personal lines, supported by digitalisation and climate-related risks. However, the stock trades at a price-to-earnings ratio of 12.1x, above the 11.7x US insurance industry average, leaving limited room for error if growth expectations weaken.
Chubb Limited reported second quarter net income of $2.85 billion, or $7.30 per share, with core operating income of $2.84 billion, or $7.26 per share, up 18.2% year-over-year. Consolidated net premiums written reached $14.7 billion, up 3.6%. The property and casualty (P&C) segment posted net premiums written of $12.77 billion, up 3.0%. P&C underwriting income increased 18.8% to $1.94 billion, with a combined ratio of 83.8%. North America Personal and Agriculture both grew 6.0%, whilst Overseas General climbed 10.2%. Life insurance net premiums written rose 7.5% to $1.94 billion, with segment income up 9.0%. Pre-tax net investment income reached a record $1.76 billion, up 12.3%. Annualised return on equity stood at 15.3%, with core operating return on tangible equity at 21.2%.
Chubb Limited reported second quarter net income of $2.85 billion, or $7.30 per share, with core operating income of $2.84 billion, or $7.26 per share, up 18.2% year-over-year. Consolidated net premiums written reached $14.7 billion, up 3.6%, with property and casualty insurance rising 3.0% and life insurance up 7.5%. The P&C combined ratio stood at 83.8%, whilst underwriting income increased 18.8% to $1.94 billion. Pre-tax net investment income hit a record $1.88 billion, up 11.4%. The company's tangible book value per share increased 17.1% from the prior year to $131.93. North America commercial P&C declined 2.3%, primarily due to underwriting actions on property. However, overseas general insurance grew 10.2%, with particularly strong growth in Latin America, up 15.6%. Chubb returned $1.37 billion to shareholders through share repurchases and dividends during the quarter.
Chubb will report second-quarter 2026 results on 21 July, with its earnings call scheduled for 22 July. The insurer has issued guidance for adjusted net investment income of US$1.83 billion to US$1.85 billion for the quarter. Analysts are focusing on Chubb's expansion into middle-market business and new distribution agreements. The company's investment narrative centres on disciplined underwriting and capital returns, though pricing softness in large account property and elevated catastrophe costs remain key concerns. Chubb's revenue projections suggest US$50.1 billion by 2029, assuming a 6.4% annual decline, with earnings forecast at US$10.9 billion. Simply Wall St Community members value the company between US$345 and US$662 per share, reflecting divergent views on its prospects amid ongoing margin pressures.