Full-Time

Lead Digital Business Operations – Lead Management

Posted on 7/10/2026

Deadline 9/4/26
Carrier Global

Carrier Global

10,001+ employees

HVAC, refrigeration, and fire and security solutions

Compensation Overview

€50.5k - €101.5k/yr

+ Short-term bonus

Allendorf, Germany + 1 more

More locations: Berlin, Germany

In Person

Bachelor's

Category
Business & Strategy (1)
Required Skills
Sales
CRM
Salesforce
Marketing

Get referred to Carrier Global

See people who can refer or advise you

Requirements
  • A completed degree in business administration, economics, or a comparable field is required.
  • Several years of professional experience in lead management, call center operations, sales operations, customer relationship management, or comparable functions are required.
  • Experience managing projects at the interface between business and information technology is required.
  • Initial leadership experience or experience with professional supervision of employees is required.
  • Experience with stakeholder management in international organizations is required.
  • Very good written and spoken German and English skills at level C1 are required.
  • Knowledge of customer relationship management systems, Salesforce, or comparable platforms is desirable.
Responsibilities
  • Provide disciplinary and professional leadership for a team of two employees and provide professional supervision and coordination for trainees.
  • Own the Viessmann Leads Program and serve as product owner for the ViContact business-to-business lead-management tool.
  • Manage and continuously develop lead-management processes, customer journeys, and growth initiatives in European markets.
  • Serve as the central contact for country organizations, sales, call centers, and external partners on operational lead-management topics.
  • Coordinate requirements from European markets and translate business requirements into actionable concepts for information-technology teams.
  • Plan and support rollouts of new lead-management solutions and processes in European countries.
  • Manage projects with energy utility companies and other external lead-generation partners.
  • Create process documentation, guidelines, onboarding materials, and communication materials.
  • Collaborate closely with sales, marketing, service, and information-technology teams.
Desired Qualifications
  • Knowledge of customer relationship management systems, Salesforce, or comparable platforms.

Carrier Global provides intelligent climate and energy solutions for residential, commercial, and industrial sectors, including HVAC, refrigeration, and fire and security systems. It sells equipment and offers services such as installation, maintenance, and remote monitoring. The company is transitioning from a focus on equipment manufacturing to digital building solutions that use automation and energy management to optimize performance. Its global footprint, diversified portfolio, and strategy of digital transformation and selective acquisitions differentiate it from competitors, with the goal of helping customers improve efficiency, reliability, and safety in their buildings.

Company Size

10,001+

Company Stage

IPO

Headquarters

Palm Beach Gardens, Florida

Founded

2003

Get referred to Carrier Global

See people who can refer or advise you

Simplify Jobs

Simplify's Take

What believers are saying

  • Carrier raised 2026 data-center sales guidance to about $2 billion after 300% order growth.
  • Second-quarter 2026 orders rose about 40%, while backlog exceeded $8 billion.
  • Abound's February 2026 Tell Me More feature and 75F strengthen recurring software adoption.

What critics are saying

  • Carrier faces 2026 HVAC antitrust lawsuits naming it in Eastern Michigan federal court.
  • NORESCO exit and Riello divestiture create 2026 revenue headwinds and execution disruption.
  • Carrier's data-center growth depends on capacity expansion; missed 2027 deliveries damage credibility.

What makes Carrier Global unique

  • Carrier's 2024 Viessmann deal gave it European residential distribution and renewables depth.
  • Carrier's July 2026 75F acquisition adds cloud-native building automation and agentic-AI controls.
  • Carrier's WebCTRL, Abound, and Nlyte create a differentiated end-to-end building software stack.

Help us improve and share your feedback! Did you find this helpful?

Benefits

Hybrid Work Options

Professional Development Budget

Growth & Insights and Company News

Headcount

6 month growth

0%

1 year growth

0%

2 year growth

0%
Yahoo Finance
Aug 20th, 2026
Trane and Carrier see data centre orders surge as AI cooling demand outstrips supply

Trane and Carrier, two of the world's largest HVAC companies, are experiencing surging orders from data centres as AI infrastructure demands increase. As AI clusters generate more heat with newer chip generations, hyperscalers have turned to established HVAC leaders to meet their cooling needs. Trane's data centre business accounts for approximately 10% of its total revenue. Its backlog grew 70% year over year to $12.1 billion in Q2 2026, equivalent to 57% of its 2025 revenue. From 2021 to 2025, Trane's revenue and earnings per share grew at compound annual growth rates of 11% and 21%, respectively. Carrier's data centre sales represent about 5% of its 2025 revenue. The company expects this segment to grow 50% in 2026, reaching 7% to 9% of revenue. Its backlog increased 40% year over year to $8 billion in Q2 2026.

Yahoo Finance
Aug 17th, 2026
Wall Street sets ambitious targets for 3 stocks, but only 1 looks promising

Wall Street analysts have set ambitious price targets for three stocks, but StockStory's independent analysis suggests caution on two of them. Carrier Global trades at $62.64 per share, with analysts targeting $77.82. However, the company has shown no organic revenue growth over the past two years, whilst earnings per share have contracted by 8.4% annually. Diminishing returns on capital further suggest earlier profit pools are drying up. Elanco Animal Health, trading at $23.57 against a $31.21 target, has posted muted 2% annual revenue growth over five years. Its adjusted operating margin fell by 3.5 percentage points, and negative returns on capital indicate management lost money during expansion attempts. In contrast, Ulta Beauty appears to justify Wall Street's optimism. Same-store sales have averaged 3.5% growth over two years, whilst the company's 32.6% return on capital demonstrates strong management execution.

Carrier
Aug 17th, 2026
Carrier Completes Acquisition of Viessmann Climate Solutions

PALM BEACH GARDENS, Fla., Jan. 2, 2024 – Carrier Global Corporation (NYSE: CARR) announced today that it has completed its acquisition of Viessmann Climate Solutions from the Viessmann Group. The transaction marks another meaningful step forward in Carrier’s portfolio transformation, further strengthening the company’s global leadership position in intelligent climate and energy solutions.

Unite.AI
Jul 23rd, 2026
Carrier acquires AI building automation firm 75F to scale cloud-native control software

Carrier Global has acquired 75F, a Minneapolis-based maker of cloud-native, AI-enabled building-automation systems. The climate-equipment company disclosed no financial terms for the deal, which closed on 23 July 2026. Carrier had previously invested in 75F through its venture arm, participating in the company's $45 million Series B round in February 2025 alongside Breakthrough Energy Ventures and Next47. Founded in 2012, 75F had raised roughly $80 million in venture funding. The acquisition gives Carrier ownership of 75F's cloud software and machine-learning layer that automates building systems. Carrier plans to integrate 75F's technology with its WebCTRL building controls, Abound predictive-analytics service, and Nlyte data-centre management software. Carrier specifically cited data centres as a key application, planning to incorporate 75F's AI capabilities into its QuantumLeap thermal-management suite.

Yahoo Finance
Jul 6th, 2026
Curtiss-Wright surges with 18.9% EPS growth while Trex and Carrier face headwinds

Curtiss-Wright has emerged as a strong cash-producing industrial stock, according to StockStory analysis. The aerospace and maritime products provider demonstrated 11% annual revenue growth over the past two years alongside 18.9% earnings per share growth, boosted by share repurchases. The company's free cash flow margin expanded by 6.3 percentage points over five years, reaching 16.4%. Meanwhile, two industrial stocks face challenges. Trex Company's revenue declined 2.1% annually over two years, with its free cash flow margin shrinking by 8 percentage points over five years. Carrier Global saw earnings per share fall 6% annually despite revenue growth, suggesting declining profitability on incremental sales. Both companies showed shrinking returns on capital, indicating increasing competitive pressure.

INACTIVE