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Full-Time

Head of Employee Relations North America-Managing Director

Confirmed live in the last 24 hours

State Street

State Street

10,001+ employees

Asset management and custody banking services

Fintech
Financial Services

Compensation Overview

$170k - $267.5kAnnually

Expert

Boston, MA, USA

Category
Human Resources
People & HR
Required Skills
Communications
Management
Mergers & Acquisitions (M&A)
Data Analysis
Requirements
  • 10+ years of relevant experience in Employee Relations or equivalent field and a Bachelor’s degree or equivalent; advanced degree preferred; financial services experience preferred.
  • At least 5 years' experience in a leadership role managing a team of senior-level direct reports and providing guidance and direction
  • In-depth knowledge of North American labor laws and regulations as they relate to employee relations matters
  • Strategic thinker and leader
  • Strong problem-solving, conflict resolution, and negotiation skills
  • Proficient in efficient time management and task prioritization
  • Ability to effectively manage multiple priorities in a complex global organization and environment that is fast paced and demanding and manage a high volume of work
  • Strong ability to effectively interact with all levels of the organization including senior level executives within the organization
  • Comfortable making difficult decisions and articulating the rationale behind decisions
  • Broad knowledge of HR priorities, principles, practices, and procedures
  • Project and change management skills, ability to run programs on a regional and global scale such as acquisitions, divestitures and reorganizations
  • Exceptional interpersonal, influencing, communication, relationship and presentation skills
  • Leverage data analysis and metrics to consult stakeholders and make recommendations
  • Strong executive presence and professional maturity
Responsibilities
  • Work closely with Global Head of Employee Relations and Conduct, to develop and execute ER’s strategy for North America in alignment with the company's overall HR strategy and business objectives.
  • Oversee and manage a team of Employee Relations consultants (ERCs) providing leadership, strategic vision and priorities for the team alongside guidance relating to case management, investigations and interpretation of applicable law and policy.
  • Oversee the investigation and resolution of employee complaints, employee conduct cases and other disputes and matters in a timely and fair manner.
  • Establish effective SLAs for case prioritization and closure, balancing sufficient gathering of facts to recommend solutioning.
  • Proficient in efficient time management and task prioritization.
  • Manage and influence senior executives and ERCs in the resolution of complex cases and inline with the ethical decision making framework.
  • Prepare investigative reports and other case materials for senior management and senior governance committees.
  • Develop, implement, and update employee relations policies and procedures in collaboration with legal to ensure compliance with local, state, and federal labor laws.
  • Advise and consult on risks for example adverse actions (the reduction in force process).
  • Demonstrate a deep understanding and empathy for different cultures and working collaboratively across them.
  • Develop and deliver training programs for managers and employees on employee relations best practices, conflict resolution, and compliance issues.
  • Analyze employee relations data to identify trends and areas for improvement and prepare and present reports to senior management on metrics and outcomes.
  • Partner closely with HR Business Partners and other stakeholders including Legal, Compliance, Security and other subject matter experts as appropriate.
  • Maintain corporate standards and controls for ER policies and processes that comply with applicable law and policy.
  • Employ effective cross-cultural communications to promote positive business behavior and influence positive outcomes throughout the business. Collaborate with other ERCs in other geographical locations and provide connection points for US leaders with employees in other locations.
  • Display a culture of individual ownership of tasks to embed a clear individual sense of accountability in performing the role.

State Street Corporation provides asset management and custody banking services to institutional investors, including mutual funds and pension funds. Its division, State Street Global Advisors, manages investment portfolios and offers advisory services tailored to clients' financial goals. The company distinguishes itself through its commitment to innovation and promoting diversity and inclusion within its workforce. State Street aims to deliver high-quality financial services while fostering a supportive and inclusive culture.

Company Stage

IPO

Total Funding

N/A

Headquarters

Boston, Massachusetts

Founded

N/A

Growth & Insights
Headcount

6 month growth

-8%

1 year growth

-8%

2 year growth

-8%
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Simplify's Take

What believers are saying

  • State Street's strategic acquisitions, such as stakes in BWP Trust and Australian Clinical Labs, indicate robust growth and expansion opportunities.
  • The company's exploration of blockchain-based payment solutions, including stablecoin and token launches, positions it at the forefront of financial technology innovation.
  • State Street's strong leadership team, with recent high-profile appointments, underscores its commitment to maintaining a competitive edge in the industry.

What critics are saying

  • The competitive nature of the financial services industry requires State Street to continuously innovate to maintain its market position.
  • Regulatory challenges and compliance issues, especially with new ventures like stablecoin and token launches, could pose significant risks.

What makes State Street unique

  • State Street's focus on institutional investors, including mutual funds and pension funds, sets it apart from competitors who may target a broader audience.
  • The company's commitment to innovation, such as exploring stablecoin and token launches, demonstrates its forward-thinking approach in the financial services industry.
  • State Street's emphasis on diversity and inclusion, highlighted by initiatives like WomenInFinance, distinguishes it as a leader in fostering a supportive and inclusive workplace.