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Senior Manager
People & Culture
Confirmed live in the last 24 hours
Brooklyn, NY, USA
Experience Level
  • Personable and approachable; able to connect with all employees at different levels within the organization
  • Empathetic; comfortable with putting yourself in the shoes of others to understand their role and experience
  • Self-motivated and a self-starter; you can see opportunities where others can't
  • Action oriented, focused on executing and driving results
  • Excited by people development and energized by supporting people's growth
  • Perceptive and make good decisions based upon a mixture of analysis, experience, and judgment
  • Flexible and embrace rolling up your sleeves to get the job done. There is no task too big or too small for you
  • Bachelor's Degree with 8+ years of human resources or people operations management experience
  • Deep understanding of how to run a high quality, full cycle recruiting process for exempt and nonexempt employees
  • Strong knowledge of how an hourly, piece rate, workforce operates
  • Desire to hire, build, retain and nurture teamsProven success in building a culture that aligns with a company's high-level goals
  • The ability to work toward company goals with a strong sense of urgency and ownership
  • Excellent organizational and communication (both verbal and written) skills
  • Expertise in various HR programs and functions including, but not limited to recruiting, onboarding, compensation, benefits, performance management, leadership development, employee relations, and organizational development
  • Prior experience managing a transportation, logistics, warehouse, or delivery workforce is preferred but not required
  • Manage and build a team of direct report(s)Review and assess existing people processes to potentially improve and create efficiency
  • Collaborate with the CEO, CoFounder, and other department leaders to create programs to improve company communication, process, and retention
  • Motivate, inspire, and empower the HQ and Delivery Team through your leadership
  • Develop and implement a training and development program for HQ and Delivery Team personnel
  • Leverage people data to establish People strategy, KPIs, and OKRs
  • Partner with Manager-level and above to execute and monitor performance management throughout the entire organization
  • Manage the entire onboarding and offboarding process for employees
  • Organize ways for team members to connect with another at a personal level e.g. social events, game nights, etc
  • Build a culture that's focused on growth, inclusion, equity, and transparency
  • Recruit for all open positions from HQ to Delivery Team
  • Handle all HR related questions e.g. payroll, benefits, etc
  • Own and proactively address employee relations issues and employee investigations
  • Ensure the company remains in compliance with State, Federal, and Local employment and labor laws for all employee policies
  • Handle all Workers Compensation, Disability and Leave claims

51-200 employees