You will:

• Manage and build a team of direct report(s)Review and assess existing people processes to potentially improve and create efficiency
• Collaborate with the CEO, CoFounder, and other department leaders to create programs to improve company communication, process, and retention
• Motivate, inspire, and empower the HQ and Delivery Team through your leadership 
• Develop and implement a training and development program for HQ and Delivery Team personnel
• Leverage people data to establish People strategy, KPIs, and OKRs
• Partner with Manager-level and above to execute and monitor performance management throughout the entire organization
• Manage the entire onboarding and offboarding process for employees 
• Organize ways for team members to connect with another at a personal level e.g. social events, game nights, etc
• Build a culture that’s focused on growth, inclusion, equity, and transparency 
• Recruit for all open positions from HQ to Delivery Team 
• Handle all HR related questions e.g. payroll, benefits, etc.
• Own and proactively address employee relations issues and employee investigations 
• Ensure the company remains in compliance with State, Federal, and Local employment and labor laws for all employee policies 
• Handle all Workers Compensation, Disability and Leave claims 

You are:

• Personable and approachable; able to connect with all employees at different levels within the organization 
• Empathetic; comfortable with putting yourself in the shoes of others to understand their role and experience 
• Self-motivated and a self-starter; you can see opportunities where others can’t 
• Action oriented, focused on executing and driving results  
• Excited by people development and energized by supporting people’s growth 
• Perceptive and make good decisions based upon a mixture of analysis, experience, and judgment  
• Flexible and embrace rolling up your sleeves to get the job done. There is no task too big or too small for you

You have:

• Bachelor’s Degree with 8+ years of human resources or people operations management experience
• Deep understanding of how to run a high quality, full cycle recruiting process for exempt and nonexempt employees 
• Strong knowledge of how an hourly, piece rate, workforce operates
• Desire to hire, build, retain and nurture teamsProven success in building a culture that aligns with a company’s high-level goals 
• The ability to work toward company goals with a strong sense of urgency and ownership
• Excellent organizational and communication (both verbal and written) skills 
• Expertise in various HR programs and functions including, but not limited to recruiting, onboarding, compensation, benefits, performance management, leadership development, employee relations, and organizational development 
• Prior experience managing a transportation, logistics, warehouse, or delivery workforce is preferred but not required