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Employer Relations
Time Type:
Full time
Job Type:
Regular
FLSA Status:
Exempt
Hybrid 01 (On Campus 3-4 Days/Week)
SEIU Local 500 - Provost & Enrollment DivisionThis position is part of a collective bargaining unit represented by SEIU Local 500 - Provost & Enrollment Division. That means the terms and conditions of your employment are governed by university policy (including the Staff Personnel Policies Manual) and any collective bargaining agreement entered into between American University and SEIU Local 500 - Provost & Enrollment Division.
Summary:
The Senior Employer Partnerships Specialist supports the AU Career Center’s mission by cultivating, expanding, and stewarding high-impact recruiting relationships that translate into internships and full-time opportunities for American University students and recent graduates. As a member of the Employer Relations team, this role manages a defined employer portfolio and recruiting market, delivers best-in-class campus recruiting services, and collaborates with faculty, student-facing career advisors, and campus partners to align employer demand with AU talent.
The Senior Employer Partnerships Specialist leads account strategy for assigned Industry Clusters, facilitates connections between employers, students, and alumni through information sessions, on-campus and virtual recruiting, and other recruiting events.
The Senior Employer Partnerships Specialist also provides reports on outcomes and market trends, and contributes to team-wide programming, communications, and systems.
The Senior Employer Partnerships Specialist co-manages a team of Employer Relations student assistants. This role reports to one of two Associate Directors of Employer Relations and supports cross-coverage and shared priorities across the team.
Essential Functions:
1.) Employer Relationship Development
In collaboration with the Associate Director, build, grow, and steward a portfolio of employers aligned to assigned Industry Clusters including: International & Global Careers; Government & Policy; Law, Justice, & Public Safety; Education, Public Service, Health & Human Development; Science, Technology, Engineering, & Math (STEM); Communication, Journalism, and Public Relations; Media, Art & Design; and Environmental and Sustainability Careers.
Evaluate leads for assigned Industry Clusters from a variety of sources, including but not limited to career services management system postings, faculty and staff referrals, internship sites, and external job fairs.
Conduct frequent phone, e-mail, and in-person meetings to establish and maintain strong relationships with alumni and employers in assigned Industry Clusters.
Respond to employer and student inquiries related to recruiting and job postings. Maintain high customer service standards.
Participate in professional industry and networking events to initiate contact with potential employers and stay abreast of hiring and campus recruiting trends related to assigned industry areas.
Maintain accurate and up-to-date relationship management notes in the career services management system.
2.) Recruiting Programs and Event Execution
Ensure the integrity of the recruiting program by upholding professionalism policies for students as well as employer recruitment policies that align with university and industry standards.
Adapt recruiting services as needed to align with hiring and campus recruiting trends.
Stay informed on student interests and academic programs; advise employers on effective recruiting strategies based on organizational needs as well as AU students’ interests and tendencies.
Use the career services management system to schedule and manage on-campus interviews, employer information sessions and office hours, information tables, site visits and resume books as well as to record student, alumni, and employer participation.
Coordinate event logistics with campus partners, including scheduling, room setup, audio visual, and catering.
Staff recruiting events and ensure that appropriate Career Center staff members are aware of recruiting program activities as well as their roles in promoting and implementing the activities.
Regularly communicate with students regarding scheduling and confirmation of recruiting activities, and respond to all student inquiries in a timely manner.
Track and analyze participation statistics, outcomes, and qualitative feedback through mid-year and annual reports.
3.) Cross-campus Partnerships, Marketing, and Promotion
Collaborate with career advising colleagues in the same Industry Clusters to align employer demand with student readiness, including targeted promotion and marketing campaigns.
Collaborate with the Assistant Director, Marketing and Communications to design and implement marketing plans for recruiting activities, including the dissemination of social and digital media and other collateral.
Promote recruiting activities to targeted students through e-mail blasts, social media platforms, the master calendar, and other appropriate channels.
Expand partnerships/collaboration with other offices, academic units, and student groups to raise awareness of and involvement in recruiting activities.
Liaise with cross-campus colleagues, and in consultation with the Associate Director of Employer relations, to support one or more of several key student populations including international students, first-generation students, students who are veterans, students volunteering in community service, and students with disabilities, by developing and deploying resources and programs to address knowledge gaps.
4.) Data and Systems
As part of the team, regularly assess and enhance the features and functionality of the Career Center’s contact management system and career management tools for students, alumni, and employers. Prepare for and participate in team meetings.
Incorporate university-approved AI tools into workflows and develop foundational skills in AI literacy to augment tasks and projects.
Use the Career Center’s CRM tools to manage employer records, contacts, pipelines, and activity histories.
Track, analyze, and report on KPIs (employer engagement, event outcomes, job postings, conversion to hires, first-destination outcomes) related to the assigned Industry Clusters and special populations.
Produce dashboards and fact sheets related to industry clusters to inform stakeholders and colleagues and contribute to action plans.
Monitor trends in early talent recruiting and regulations affecting hiring aligned with Industry Clusters, and brief stakeholders.
5.) Other Duties as Assigned
Help the Career Center fulfill its mission by leading and participating in staff meetings, project and hiring committees, and other activities as assigned.
Competencies:
Serving Customers.
Displaying Creativity.
Prioritizing and Organizing.
Acquiring and Analyzing Information.
Supporting Coworkers.
Position Type/Expected Hours of Work:
Full-time.
35 hours per week.
Hybrid 1 (on campus 3 - 4 days per week).
Salary Range:
$75,000.00 - $80,000.00 annually.
Required Education and Experience:
Bachelor's degree.
3 - 5 years of relevant experience.
Preferred Education and Experience:
Master's degree.
4 - 6 years of relevant experience.
Additional Eligibility Qualifications:
Proven planning, organizing, and project management skills in high-volume environments.
Unwavering attention to detail.
Familiarity with event marketing strategies and tactics.
Exceptional written and verbal communication skills.
Understanding of current employment markets and recruiting trends.
Strong customer focus and a commitment to meeting the unique needs of students, alumni, employers, colleagues, and other stakeholders.
Initiative and a drive for results.
Strong interpersonal skills and a collaborative work style.
High level of maturity, professionalism, and diplomacy.
Strong analytical reasoning and problem solving skills.
Proficiency with Microsoft Office products.
Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Benefits
AU offers a competitive benefits package. Click here to learn about American University's unique benefit options.
Other Details
Hiring offers for this position are contingent on successful completion of a background check.
Employees in staff positions at American University must deliver their services to the university from either the District of Columbia, Maryland, or Virginia, or perform work on-site at the university.
Please note this job announcement is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
American University is an E-Verify employer.
Current American University Employees
American University current employees must apply through their employee Workday account. If you are a current employee at American University, please log into Workday and select the Find Jobs report which will take you to our internal career listings.
Contact Us
For more information or assistance with the American University careers site, email [email protected].
American University is an equal opportunity, affirmative action institution that operates in compliance with applicable laws and regulations. The university does not discriminate on the basis of race, color, national origin, religion, sex (including pregnancy), age, sexual orientation, disability, marital status, personal appearance, gender identity and expression, family responsibilities, political affiliation, source of income, veteran status, an individual’s genetic information or any other bases under federal or local laws (collectively "Protected Bases") in its programs and activities.
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