Full-Time

Outreach Services Supervisor

Posted on 4/11/2026

Sarasota County

Sarasota County

Compensation Overview

$61.8k/yr

Company Does Not Provide H1B Sponsorship

Florida, USA

In Person

Category
Operations & Logistics (1)
Required Skills
Data Analysis
Requirements
  • Master’s Degree in Library and Information Services
  • Two (2) years of related outreach experience
  • One year of supervisory experience
  • Valid Florida Driver's License by date of hire
  • Subject to passing a pre-employment substance screening
  • Fingerprint-based background check is required by law
Responsibilities
  • Monitor Pop-up library operations and participate in strategic planning for the library and library system.
  • Supervise staff and coordinate workflow for effective and efficient delivery of adult and youth outreach and Pop-up Library services throughout the county.
  • Develop, implement, manage, and evaluate special projects, services, and programs.
  • Provide opportunities for continuing professional development of self and other staff members, especially in acquiring relevant understanding and skills via coaching and performance management.
  • Keep abreast of developments, new trends, and innovations in libraries.
  • Oversee financial, compliance, operational and performance audits, ensuring appropriate controls are established and implemented.
  • Handle employee relation issues.
  • Prepare and present activity reports and technical information.
  • Ensure standards of service that provide prompt and efficient resolution of each inquiry by internal and external customers, delivered with the utmost respect and courtesy.
  • Manage proactive assessments of fraud awareness, prevention, detection and risk mitigation activities in area of responsibility.
  • Collaborate with co-workers to evaluate the volunteer needs for each service center (for example: Library branches, Historical Resources, Technical Services, Info Central, Administration).
  • Develop resources for and conducts training sessions for staff/volunteers to support effective service delivery.
  • Serve as the Department liaison to the County Volunteer Program; communicates Program policies and procedures.
  • Seek opportunities to continue professional and personal learning (self).
  • Maintain and submit statistics related to volunteers.
Desired Qualifications
  • Supervisory experience, specifically in a public library.
  • Above average customer service skills, with an ability to multitask and to adapt to various/changing duties as required.
  • Bilingual in Spanish.

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