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Senior Associate
Web Operations
Confirmed live in the last 24 hours
New York, NY, USA
Experience Level
  • You're process-driven
  • You're extremely detail-oriented
  • You're a self-starter who can work independently
  • You have an appetite for learning new tools and tech
  • You have a keen interest in eCommerce and DTC
  • Ability to work in a dynamic fast-paced environment
  • You have experience at an eCommerce retailer or marketplace working inside a PIM and CMS-Shopify or Contentful a plus
  • Experience working with a DAM and organizing assets/copy across multiple projects and teams
  • Exposure to HTML and CSS and desire to learn more
  • Familiarity with GSuite products (Google Sheets, Slides, Docs, etc.)
  • Familiarity with Asana, Jira, or similar Project Management tools
  • Very strong ability to do visual and functional QA- can audit designs against staging links across a number of devices/viewports/browsers to find inconsistencies or errors
  • Able to multitask, prioritize critical issues and work within all levels of the organization
  • Excellent verbal and written communication skills
  • Work closely with the Engineering, UX, Creative, Brand, Marketing, CX, Project Management, and Merchandising teams to refresh and maintain content (copy, photo, internationalization, product listings, etc) for the Thinx website via Shopify and our CMS, Contentful
  • Work closely with UX, Engineering, Brand, and Marketing departments to implement new promotions, landing pages, campaigns, and ad hoc content updates
  • Responsible for managing low-tier product and color launches, including: project kickoff, ownership of the project timeline, organizing and reviewing assets, requesting development support, communicating project status with stakeholders, and site implementation
  • Responsible for documenting core website processes by updating SLAs, Shopify docs, Contentful docs, and links to important shared resources
  • Responsible for keeping all web assets and copy organized across all platforms and our asset management system
  • Maintain file-naming conventions and establish metadata standards across multiple digital asset categories
  • Responsible for testing all changes that are made to the CMS to ensure accuracy
  • Work closely with the Engineering and QA teams to assist with testing new functionality for the website, product launches, and promotions
  • Work with translation services on localizing our site in various languages and locales. Partner with the SEO team on prioritizing keywords for these languages/locales
  • Work with the Engineering, Brand, and Content teams to improve organic search rankings by implementing SEO best practices
  • Work with Digital Product, UX, Marketing, Data, and Engineering teams on implementing personalization efforts
  • Engage in competitive research on new site features, industry trends, etc
Desired Qualifications
  • Experience with internationalization/localization and personalization is a plus
Company Overview
Thinxtra is empowering Australia and New Zealand's Internet of Things by deploying SIGFOX world-leading LPWAN connectivity