IoT Solutions Engineer

CHEP helps move more goods to more people, in more places than any other organization on earth via our 300 million pallets, crates and containers. We employ 11,000 people and operate in more than 55 countries. Through our pioneering and sustainable share-and-reuse business model, the world’s biggest brands trust us to help them transport their goods more efficiently, safely and with less environmental impact. 

What does that mean for you? You’ll join an international organization big enough to take you anywhere, and small enough to get you there sooner. You’ll help change how goods get to market and contribute to global sustainability. You’ll be empowered to bring your authentic self to work and be surrounded by diverse and driven professionals. And you can maximize your work-life balance and flexibility through our Hybrid Work Model.

Job Description

POSITION PURPOSE

This position will design, develop and validate IoT Tracking Solution and Products that meet customer and internal needs.  Be knowledgeable on various wireless and cellular technologies and provide technical support to other internal teams on existing IoT Tracking Solutions.

SCOPE

This position will be responsible for designing, developing and validating the wireless and connectivity aspects of IoT Tracking Solutions.  This includes WiFi, BLE, Cellular, Ultra-Wide Band (UWB), etc.

Act as a stage gate in the development of new products and features.

MEASURES

• Design and develop new features and products based on customer and internal requirements.

• Complete hardware and solution design and validation per internal and customer timelines.

• Ensuring new products and features meet requirements.

• Providing technical support to other teams when needed.

MAJOR / KEY ACCOUNTABILITIES

Execute day to day activities, reporting, and communications. Be a key point of contact for other internal teams and manage resources in completing product / solutions design and support activities to meet deadlines.

Be part of the development and improvement of hardware products and features:

• Apply technical knowledge of wireless and cellular technologies and solutions to design, develop and improve the IoT Tracking Solution’s hardware capabilities and features.

• Execute testing and validation of IOT products and solutions. This could include both field and on-site testing.

• Support device / solution failure troubleshooting and resolution.

• Be Digital Operations Stage Gate to ensure IoT product and solution Meets the operational needs of the customer.

• Work with chipset and connectivity suppliers for the above.

Industry Analysis and Support:

• Support the evaluation of competitor IoT products/solutions and provide assessments to Team on performance, gaps and development needs.

• Keep up to date with latest industry standards and advancements in IoT technologies and solutions.

CHALLENGES / PROBLEM SOLVING

• Working remotely with customers and team members in international locations

• Learning both own and competitor’s IoT Solution’ products and solutions to carry out competitive analysis.

AUTHORITY / DECISION MAKING

• IoT product and solution Stage Gate, determine if solution is operationally ready for different stages.

KEY C0NTACTS

Internal:  Digital teams (Commercial, Product, Engineering, Implementation, Support)

Logistic Operations. IT  

External:  Chipset vendors and connectivity suppliers  

TRAVEL

• Must be willing to travel to support Digital activities, up to 20 – 30% travel. Must be able to travel Internationally if needed.

QUALIFICATIONS

• Technical degree with experience/exposure to IoT Solutions and Wireless and Cellular technologies.

• Experience of working with Wireless and Cellular hardware including dev kits.

• Experience working with modem AT commands.

• Good knowledge of Wireless and Cellular technologies including BLE, Wi-Fi, 2G, LTE, NB-IoT, LTE-M, UWB, etc.

• Knowledge of various IoT protocols such as MQTT, CoAP, LWM2M, etc.

• Experience with global roaming SIM solutions and various Connectivity Management Platforms.

Desirable Qualifications:

• RF and Antenna design / testing experience

• Experience of working with public Clouds such as AWS, Azure, etc.

• Experience with various programming languages e.g. C, Python, etc. and working with SDKs.

• Experience in new product/solution/equipment development and launches as user or provider.

• Customer-facing experience

EXPERIENCE

• 3 to 5+ years’ experience with Wireless and Cellular IoT solutions.

SKILLS AND KNOWLEDGE

• Proven technical skills related to wireless and cellular technologies.

• Good experience of designing and supporting IoT Tracking Solutions.

• Strong communication skills with customer facing experience

Preferred Education

Bachelors

Preferred Level of Work Experience

5 - 7 years

Remote Type

Hybrid Remote

We are an Equal Opportunity Employer, and we are committed to developing a diverse workforce in which everyone is treated fairly, with respect, and has the opportunity to contribute to business success while realizing his or her potential. This means harnessing the unique skills and experience that each individual brings and we do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Individuals fraudulently misrepresenting themselves as Brambles or CHEP representatives have scheduled interviews and offered fraudulent employment opportunities with the intent to commit identity theft or solicit money. Brambles and CHEP never conduct interviews via online chat or request money as a term of employment. If you have a question as to the legitimacy of an interview or job offer, please contact us at [email protected].