Technical Program Manager

🍊Our mission 

All new medicines need to undergo clinical trials to show they’re safe and effective. But today’s clinical trial infrastructure is stuck in the past, and the cost of developing new medicines has skyrocketed as a result. Patients have to wait longer and pay more for new treatments. 

Our mission is to fix this; we use software to help innovative companies run faster, more reliable, and patient-friendly clinical trials. We’re still a young company, but we’ve already had a big impact. Since founding the company in March 2021 we’ve helped run over 80 clinical trials involving tens of thousands of patients, with a customer NPS of 100.

We recently raised a $18m Series A round from some great investors including Creandum, Peter Thiel and Firstminute to power the next stage of our growth. 

🍊About the role 

Lindus Health is looking for a Technical Program Manager (TPM) to support and evolve the ecosystem of 3rd party services we use to conduct clinical trials with our trademark speed and efficiency. You will be a part of the product team and collaborate closely with clinical operations, the primary user of the services you oversee.

This is an onsite role in London with a flexible (hybrid) office arrangement. After an initial onboarding period at our headquarters (near London Bridge) we expect you to be in the office at least 3 days a week.

🍊About you 

We’d like to hear from you if…

• You have 3+ years of experience in Project Management, Product Management or Technical Program Manager roles, ideally in the medical or health tech field

• Your excellent communication and organisation skills allow you to drive change across functions and across large groups of people

• You are product-minded: you want to collaborate with the product team and study teams to solve real problems that study teams face in their daily work

• You pick up new tools and products quickly and understand how they fit into a complex system of existing services

• You thrive in a startup environment that rewards your bias to action and lets you to take on varied responsibilities

You belong here! If your experience and interests match with some of the above, we want you to apply.

🍊What you’ll focus on

In your first month

• Learn about clinical trials and the problems we are trying to solve through our onboarding training and chats with people across the company

• Learn as much as possible about Citrus, our proprietary end-to-end trial platform, and how it interacts with 3rd party services

• Survey the ecosystem of 3rd party services used by study teams and start implementing first small improvements

In your first 3 months

• Get close to study teams, observe services being used in real trials, collect feedback and map out potential improvements

• Take full ownership of one or more 3rd party services, serving as the go-to person for any processes, training and bug reports around them

• Contribute actively to the product team’s processes and rituals, such as product planning and retrospectives

Within your first year

• Take charge of the 3rd party ecosystem roadmap and keep it in sync with the broader product strategy

• Become an expert user of all relevant services and support study teams in their daily use of them

• Evaluate new services and drive their adoption where gaps are identified

• Support teams in phasing out 3rd party services that are being replaced with proprietary solutions or new services

🍊What we offer (UK)

• Make an impact across all areas of our business and fix one of the world’s most broken industries 

• Competitive salary, plus meaningful stock options

• Flexible working; we have an incredible office near London Bridge and encourage people to work 3 days per week from the office.

• Unlimited holidays; everyone is encouraged to take off at least 28 days each year

• Health & wellbeing - cashback scheme with Medicash (unlimited virtual GP appointments, medical, dental, optician, physio, mental health + more!)

• Gympass membership; flexible access to gyms, studios, classes and wellness apps

• Enhanced Parental Leave - 12 weeks full pay for primary care giver & 4 weeks full pay for secondary care giver

• Cycle to work scheme

• Regular team events; recently we’ve been to Legoland, a Bake Off competition, and a Millwall FC home game (decided by popular vote)

• Up to £1,000 per year towards courses, certifications and development

• A new laptop as your main workstation 

• UK visa sponsorship if you’re not already eligible to work in the UK

🍊Our hiring process 

• Initial conversation with Gina, Talent Partner (30 minutes)

• Second Interview with Rogier, VP Product (20 minutes)

• Case study and technical interview with 2 members of the team (60 minutes) 

• Culture and values interview with 2 team members (30 minutes)  

• Referencing