Senior Manager

​​Senior Manager, Software Engineering​

Position Summary

GEICO is seeking an experienced Senior Manager with a passion for building high performance, low-latency platforms, and applications. You will build and manage a team of engineers with a deep focus on delivering enterprise-wide products to operate in a highly performant and efficient way. You will help drive our insurance business transformation as we transition from a traditional IT model to a tech organization with engineering excellence as its mission, while co-creating the culture of psychological safety and continuous improvement.

Position Description

Our Senior Manager is an engineering leader who works with the engineering staff to innovate and build new engineering solutions, improve and enhance existing solutions as well as leverage engineering solutions to solve critical operational problems. A Senior Manager will lead the strategy and execution of a technical roadmap that will increase the velocity of delivering products and unlock new engineering capabilities. The ideal candidate has deep technical expertise to improve application performance, capacity benchmarking, improve availability and reliability, design and evolve cloud infrastructure and architecture.

What you will be doing…

AsSenior Manager, Software Engineering, you will:

• Work with your Director to address project dependencies, negotiate and estimate incremental delivery dates for milestones with the stakeholder community, and deliver projects on time

• Identify and raise appropriate project risks, in addition to presenting detailed and implementable solutions or alternatives

• Understand how requirements and design choices may impact systems across multiple areas

• Report on your team’s progress for project and other key metrics, in addition to presenting detailed and implementable ideas for areas to further improve or influence product or project delivery

• Initiate and support performance evaluation of team members

• Cultivate a culture that motivates all levels of performers to higher levels of achievement

• Execute change management processes and best practices, adapting approach as necessary

• Build and maintain relationships with your team members to support an environment of trust

• Influence those you motivate and coach to be receptive to feedback by cultivating a culture that acknowledges and expects individuals to grow and be accountable as a result of experience gained (growth mindset)

• Identify where technical or analytical skill gaps put future team deliverables at risk and craft a plan to remediate, consistently challenge team members to share knowledge and learn new technologies

• Proficiently execute difficult conversations on development and performance

• Craft and deliver strategic and well-structured persuasive arguments to drive projects that drive process improvement, enhance cost leadership, and/or customer experience. These are the sources of GEICO’s competitive advantage.

• Manage up to leadership as well as give feedback when appropriate

• Administer coaching plan(s) and Performance Improvement Plan(s)

• Craft fully compliant quality documentation

• Compliant negotiation and execution of warning administration and/or involuntary termination

• Develop the team budget and be accountable for reporting on results achieved at regular intervals

• Significantly contribute to the team planning process to include surfacing associate level proposal

What you will need…

• Proven success implementing large scale projects across multiple disciplines

• Reputation as someone who engages with team members effectively

• Identified as someone who genuinely cares about others and invests time and attention in career counseling others, focusing time and energy in encouraging associates to continue to grow and stretch into new roles or gain experience or skillsets needed to prepare for future roles

• Deep understanding of multiple business domains as well as the application ecosystems they depend upon

• Constructing, interpreting, and applying metrics to your work and decision making, able to use those metrics to identify correlation between drivers and results, and using that information to drive prioritization and action

• Initiative and creativity in solving problems and driving innovation through others

• Delivery of information in a clear and concise manner appropriate to the audience

• Embracing ownership of both successes and failures, demonstrating leadership maturity

• Ability to balance multiple assignments distributed across multiple teams and dependency areas

• Confidence with decision making

• Clearly able to see how projects interrelate and have a strategic impact

• Ability to build and maintain a network of contacts

• Continued understanding of and growth in emotional intelligence

Experience

• 6+ years of hands-on software development experience 

• 5+ years of development in a large-scale, mission-critical environment 

• 3+ years of leadership experience managing a large team comprised of multiple scrum teams 

• 2+ years of experience with automated testing including Unit, Integration, and End-to-End functional testing

• Fluency with at least one modern language such as Python, Java, Go and experience with open-source software is a big plus

• Experience in application monitoring tools and performance assessments

• Strong understanding of cloud infrastructure concepts, platforms, and technologies (AWS, Azure)

• Strong understanding of CI/CD, Release Management, and Configuration Management processes and tooling

• Strong understanding of the Software Development Lifecycle (SDLC) and/or Model Development Lifecycle (MDLC)

• Excellent verbal/written communication skills, with the ability to effectively communicate to both Senior Leadership and Highly Technical personnel

• Experience with strategic planning, establishing and communicating roadmaps, budgeting, and allocation of resources

• Excellent problem-solving skills, proactive, and ability to thrive in an ambiguous environment

• Flexible and adaptable to a fast-paced work environment.

Education

• Bachelor’s degree in Computer Science, Information Systems, or equivalent education or work experience