Technical Support Associate
Confirmed live in the last 24 hours

51-200 employees

Authentic Asian food delivery and restaurant tech platform
Company Overview
Chowbus stands out in the competitive food delivery market by focusing on high-quality, authentic Asian cuisine, thus providing a niche service that empowers local independent restaurants. Their proprietary technology platform not only enhances the dining experience but also streamlines restaurant operations, offering features like customizable orders, fast delivery, and flexible payment options. The company's culture is built on core values of ownership, customer obsession, and teamwork, fostering an environment that values each employee's contribution to their rapid growth.
Consumer Goods

Company Stage

Series D

Total Funding





Chicago, Illinois

Growth & Insights

6 month growth


1 year growth


2 year growth

Los Angeles, CA, USA
Experience Level
Desired Skills
Sales & Account Management
IT & Security
  • Bilingual proficiency in English and Mandarin required
  • 1+ years of relevant experience highly preferred
  • Prior startup experience preferred
  • Bachelor's degree in a related field preferred
  • A valid driver's license and access to a vehicle is required
  • Install, configure, and train restaurant staff on Chowbus products including hardware and networking devices - terminals, kiosks, handhelds, printers, and other peripheral equipment
  • Work with menu team to set up and configure the restaurant's menu correctly prior to installation and help with menu requests as needed after installation. Using appropriate judgment, independently determine priority of restaurants, order of steps to take during implementation based on restaurant needs, and menu design options
  • Efficiently and accurately respond to and resolve incoming calls, chats, tickets, and cases
  • Collect, organize, and solve feedback from restaurant partners and customers
  • Communicate with restaurants to understand their needs and optimize business performance by finding opportunities to implement impactful solutions for our restaurant partners
  • Collaborate with central operations, product, and engineering teams to drive adoption of new products, processes, and plans locally
  • Collaborate with local team to ensure growth and profitability of our restaurant technology solutions. Discover upsell opportunities and partner with local restaurant technology sales team to ensure execution