Tequila Sommelier

Job Description

The Tequila Sommelier enhances the La Hacienda dining experience by delivering expert knowledge, personalized recommendations, and elevated beverage experiences centered around tequila, mezcal, and premium spirits. This role drives restaurant revenue by increasing dinner capture, enhancing guest engagement, supporting large party and group opportunities, and creating memorable tasting experiences. Working closely with the La Hacienda General Manager, the Tequila Sommelier will help develop and manage the spirits, wine, and tequila program while creating marketing, PR, and special event opportunities that showcase the restaurant’s unique beverage offerings.

ESSENTIAL DUTIES AND RESPONSIBILITIES: 

• Position welcomes our guests by personally offering & up-selling a selection of cocktails, our impressive selection of over 240 tequilas, tequila flights, margaritas, freshly muddled mojitos, sangrias and other Mexican cocktail favorites--all prepared with fresh-squeezed juices and fruit purees in a sommelier type role on the floor nightly when open.
• Responsible for ordering, inventory and maintenance of Tequila offering & program
• Responsible to conduct continuous Tequila training with service team and provides complete training for all new hires
• Assist in pre-shift meetings and educating team on new and exiting information/trends of Tequila & beverage program 
• Assist greeter staff to welcome/bid farewell to all guests and ensure guests receive responsive, professional, and gracious service
• Assist service staff with all aspects of dining experience when needed during high volume times (Ex. Flaming Coffees, Bar Service, Bussing, Food Running, etc.)
• Ability to answer questions regarding the menu, specific food items, the Tequila/Wine list or any other inquiries the guest may have
• Drive post & pre dinner beverage sales in Tequila Room
• Promote restaurant and Tequila Tastings with resort leisure services team requesting referrals for private paid tastings
• Promote restaurant private dining and tequila tastings with area concierges and businesses
• Promote, expand and take ownership La Hacienda Happy Hour to local market
• Create unique special event experience with Restaurant Sales Manager to drive large party sales
• Host local concierges, caddy’s, networking groups and on property key departments to promote La Hacienda experience
• Represent restaurant at local culinary events while promoting private dining room, beverage and private tasting sales
• Make direct sale calls to local corporate executives and sales offices to promote restaurant private dining room sales and private tasting room experiences
• Promote and create special on property activities and events to enhance La Hacienda dinner offering and to increase capture for in-house guests
• Work with P/R and Marketing team to promote La Hacienda, Tequila Goddess position and Tequila beverage program exclusively
• Responsible for creating new and creative initiatives to promote for La Hacienda marketing program

Seasonally:

• Ongoing training of new staff of beverage program
• Champion of Passion Project experience
• Champion of Greeter team and training program

Daily/Weekly:

• Work on floor as seen fit by La Hacienda General Manager
• In-house and local sales outreach

Qualifications

EDUCATION AND/OR EXPERIENCE:

• At least 2-3 years of experience at the Four or Five Diamond level required
• Bilingual (English & Spanish) an asset 
• Must be able to demonstrate above intermediate mathematical skills and calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference and volume.
• Ability to solve practical problems and deal with a variety of situations.
• Ability to interpret a variety of instructions in either written, oral, diagram or schedule form.
• Must have a Food Handler's card and Alcohol Awareness Certification

OTHER SKILLS AND ABILITIES:

• Extensive food and wine knowledge specifically Tequila
• Strong sales-oriented qualities; strong desire to succeed
• Good verbal & written communication skills
• Extensive knowledge of Spanish spirits / cocktails techniques and culture
• To be creative and foster new cocktails/tequila flights
• Experience of working with a broad set of clienteles and the ability to understand their different tastes and preferences
• An interest in expanding their professional horizons on their ow
• Ability to work with front and back of house staff

Additional Information

Your team and working environment:
A team of Heartists that are committed to working together, supporting each other, and providing the best guest experience, Feel Valued, Feel Sparked, We Are One

Our commitment to Diversity & Inclusion: 
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ 

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS