Office Manager

About the Role

FSAI is looking for an Office Manager to be the operational backbone of our Sydney office. This is a hands on role: you will be the single point of contact for everything related to facilities, vendors, and workplace experience.

Our Sydney office is built around a hot desking model, with 80 desks supporting a headcount of 200 across a hybrid workforce that moves in and out through the week. You will own the systems and judgment calls that keep that model working day to day, while also leading a major upcoming office move. You will also be the first face our visitors, clients, and candidates see when they walk through our doors, so this role plays a real part in the impression FSAI makes on everyone who visits.

Key Responsibilities

• Serve as receptionist and first point of contact for guest relations, welcoming visitors, clients, and candidates.
• Lead coordination of an upcoming office move relocation, including managing vendors and movers, planning IT and furniture logistics, building the project timeline, and keeping staff informed throughout.
• Serve as the sole on site Office Manager, overseeing day to day facilities operations for an 80 desks workspace supporting a headcount of 200 through a hot desking model.
• Set up, manage, and continuously optimize the hot desk booking system to ensure fair and efficient desk allocation, resolving capacity conflicts as staff usage fluctuates.
• Monitor office capacity trends and hotdesking utilization data, flagging space or resourcing risks to leadership before they become disruptive.
• Act as the primary point of contact for all facilities, vendor, and building management issues, resolving problems independently.
• Maintain office supplies, equipment, and general workplace standards, prioritizing tasks to keep the office running smoothly.
• Take responsibility for Work Health and Safety (WHS) in the office, including maintaining compliance, managing risk assessments, and coordinating incident reporting as issues arise.
• Support the planning and delivery of office events as they come up, coordinating logistics, vendors, and on the day setup.
• Take on other duties as assigned.

What We're Looking For

• Prior experience in office management, facilities coordination, or workplace operations, ideally in a fast paced or scaling environment.
• Experience managing an office move or large scale facilities project is highly regarded.
• Comfort working independently and owning outcomes without an administrative team to lean on.
• Strong vendor and stakeholder management skills, with the confidence to resolve issues on the spot.
• Familiarity with desk booking or workplace management software, or a fast willingness to learn and optimize new systems.
• A proactive, data aware approach: comfortable monitoring utilization trends and flagging risks before they become problems.
• Excellent interpersonal and communication skills, with a polished, professional presence for reception and guest facing moments.
• Strong organizational skills and the judgment to prioritize competing demands.

Salary Band: 85000.0 - 100000.0 AUD