N – Lead Case Manager (ARNG)
The selected person will provide Non-Clinical Case Management support to the Vermont Army National Guard at the VTARNG State Medical Detachment, Green Mountain Armory, Camp Johnson, Colchester, VT. This role supports service members with medical readiness by coordinating case management activities, maintaining medical documentation, tracking Soldier care, supporting PHA/SRP events, updating required systems such as MEDCHART, eCase, and MEDPROS, and helping ensure Soldiers remain medically ready and deployable.
The position generally works Monday through Friday, 7:30 AM–4:30 PM, with occasional support for weekend Soldier readiness events. Telework is authorized when appropriate, but some onsite support may be required.
Qualification and Experience:
- Minimum of 5-7 years RN experience, in good standing
- Minimum of 3 years RN lead/manager/supervisory experience
- Must possess an active Vermont RN state license in good standing
- Strong attention to detail and accuracy
- Excellent written and verbal communication skills
- Proficient in Microsoft Office Suite (Word, Excel, Outlook)
- Capacity to lead a remote and hybrid team
- Ability to work independently and work collaboratively within a team
- Willing and able to accept constructive feedback, and make necessary changes for improvement
- Commitment to ongoing education and training in industry standards and technology advancements
- Must be flexible and have the ability to adjust to the needs of the client and changes in the program
Preferred experience
- Prior nurse case management, care coordination, utilization review, managed care, workers’ compensation, disability, occupational health, or non-clinical case management experience.
- Experience with government contracts, quality assurance, HIPAA, compliance, case management systems, documentation standards, and reporting deliverables is also preferred.
- Knowledge of Vermont healthcare systems, community resources, and multidisciplinary coordination is beneficial.
- Certified Case Manger (CCM), Accredited Case Manager (ACM), or similar certification
- Knowledge of MEDPROS, eProfile, MHA/PHA, AHLTA, MODS, MWDE, AVS, DENCLASS, eCase and MEDCHART systems
- Bachelor's of Science in Nursing (BSN)