Full-Time

Financial Counseling Rep I

Confirmed live in the last 24 hours

R1 RCM

R1 RCM

10,001+ employees

Revenue cycle management solutions for healthcare

Enterprise Software
Healthcare

Compensation Overview

$14.76 - $22.48Hourly

Entry, Junior

Birmingham, AL, USA

Category
Financial Planning and Analysis (FP&A)
Finance & Banking
Required Skills
Customer Service
Requirements
  • High school diploma
  • Excellent customer service and communication skills
  • Attention to detail
  • Ability to multi-task and navigate between multiple systems simultaneously
  • Ability to quickly develop trust and rapport with patients
  • Ability to communicate with compassion and authenticity relating to sensitive topics
Responsibilities
  • Complete a financial screening for uninsured patients and identify financial assistance programs for patients unable to meet their financial obligations.
  • Contact/check insurance carriers and websites for non-automated eligibility and act as an advocate for the patient.
  • When limited benefits plans are identified, counsel patients on their insurance benefits and recommend alternative sources of payment and financial assistance when appropriate.
  • Explain financial responsibilities for services received, payment options, and point of service collections on procedures to patients or parties responsible for payment.
  • Provide assistance to uninsured patients and families in completing and filing Medicaid or assistance program applications with the appropriate agency.
  • Provide patients and their families support with gathering necessary documents for Medicaid or assistance programs.
  • Familiar with all funding source options.
  • Assist in executing National Financial Counseling team initiatives to promote best in class uninsured patient screenings and conversion activities.
  • Serve as liaison between Case Management, Clinical Staff, Medicaid Vendor, and Family Independence Agency to assist patients and families in completing assistance program applications and determine eligibility and coverage.
  • Notify manager, physician and servicing department of possible delay of service for any elective, non-urgent admissions, procedures and scheduled diagnostic testing which have not been approved prior to the date of service.
  • May be expected to travel to cover nearby facilities.
  • Consistently meets productivity goals and drives high quality work output.
  • Provide excellent customer service by continuing going above and beyond to create a great experience for patients.
  • Perform all other duties and projects as assigned.

R1 RCM specializes in Revenue Cycle Management (RCM) solutions for the healthcare industry. The company uses technology to simplify and improve the financial and administrative tasks of healthcare providers, such as hospitals and physician groups. R1 RCM's services cover the entire revenue cycle, which includes patient registration, coding, billing, and collections. By automating these processes, R1 RCM helps healthcare organizations reduce costs, increase revenue, and enhance patient satisfaction. Unlike many competitors, R1 RCM offers both comprehensive RCM solutions and targeted services for specific revenue cycle areas, often working under long-term contracts with performance incentives. The main goal of R1 RCM is to improve the financial performance of its clients while allowing them to focus more on providing quality patient care.

Company Stage

IPO

Total Funding

N/A

Headquarters

Murray, Utah

Founded

2003

Growth & Insights
Headcount

6 month growth

2%

1 year growth

0%

2 year growth

0%
Simplify Jobs

Simplify's Take

What believers are saying

  • Increased telehealth adoption boosts demand for RCM solutions handling virtual care billing.
  • AI integration in RCM processes enhances automation of complex billing tasks.
  • Value-based care models create opportunities for RCM solutions aligning financial incentives with outcomes.

What critics are saying

  • Inconsistencies in service turnaround times and accuracy may affect client satisfaction.
  • Acquisition by TowerBrook and CD&R could disrupt operations and client relationships.
  • High competition in physician advisory services threatens R1 RCM's market position.

What makes R1 RCM unique

  • R1 RCM specializes in end-to-end Revenue Cycle Management for healthcare providers.
  • The company leverages advanced technology to streamline financial and administrative processes.
  • R1 RCM focuses on improving patient experience and financial performance for healthcare clients.

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Benefits

Performance Bonus

Professional Development Budget