Claims Coverage Counsel Director

Crum & Forster Company Overview

Crum & Forster (C&F), with a proud history dating to 1822, provides specialty and standard commercial lines insurance products through our admitted and surplus lines insurance companies. C&F enjoys a financial strength rating of "A+" (Superior) by AM Best and is proud of our superior customer service platform. Our claims and risk engineering services are recognized as among the best in the industry.

Our most valuable asset is our people: more than 2000 employees in locations throughout the United States. The company is increasingly winning recognition as a great place to work, earning several workplace and wellness awards, including the 2024 Great Place to Work® Award for our employee-first focus and our steadfast commitment to diversity, equity and Inclusion.

C&F is part of Fairfax Financial Holdings, a global, billion dollar organization.  

For more information about Crum & Forster, please visit our website: www.cfins.com.

Job Description

Crum & Forster is seeking a Claims Director & Coverage Counsel in one of the following locations: Morristown, NJ – Jersey City or remote.  The Director & Coverage Counsel is responsible for outcomes on specific severe or complex claims within the Sharing Economy/Transportation lines of business. 

Candidates with specific insurance coverage experience in the Sharing Economy or Transportation areas should apply.

What you will do:

• Handle declaratory judgment actions related to Sharing Economy/Transportation, in which a company entity is named as a party. 
• Work collaboratively with front-line claim employees and managers in the Sharing Economy/Transportation claim groups to provide coverage analysis and review coverage position letters to produce the best possible result on every claim. 
• May also include review of Time Limited Demands, allegations of unfair claim practices, interaction with underwriting partners, and addressing case strategies.
• As a member of the Sharing Economy/Transportation claims team, the Director ensures that the claim investigation and disposition strategy are appropriate for each claim and also ensures that appropriate and timely coverage analyses are completed and positions established.
• When a matter is in litigation, the Director ensures that proper and competent attorneys are assigned to the claim and that litigation management strategies are developed and employed.
• Works closely with Sharing Economy/Transportation underwriting and risk engineering partners to provide feedback on policy forms and claim analysis. 

What you will bring to C&F:

• The ideal candidate should possess 8+ years’ experience in a technical claim handling role, specifically in the areas of Sharing Economy/Transportation claims,  preferably with a commercial property & casualty company or a self-insured company in those fields.
• Legal experience at a law firm handling insurance coverage issues in the areas of Sharing Economy/Transportation matters will also be considered in lieu of claims handling experience.
• The candidate must have coverage experience in the Sharing Economy/Transportation area, including but not limited to UM/UIM, ridesharing, delivery services, small fleet issues, and Federal & State statutory rules.
• Major claim adjustment and coverage analysis experience and supervisory experience are a plus.
• Bachelor degree and Juris Doctorate required.
• Proven demonstration of creative problem solving abilities.
• Excellent written and oral presentation skills.
• Proficient with use of computers and Microsoft Office Outlook, Word and Excel.
• Excellent interpersonal skills with the ability to lead and work in a cooperative manner.
• Adapts easily to change.
• The ability to travel by automobile and all forms of public transportation a must. 
• Will abide by departmental policies and procedures, including authority levels, to comply with C&F’s risk management controls.

What C&F will bring to you

• Competitive compensation package
• Generous 401K employer match
• Employee Stock Purchase plan with employer matching
• Generous Paid Time Off
• Excellent benefits that go beyond health, dental & vision. Our programs are focused on your whole family’s wellness, including your physical, mental and financial wellbeing
• A core C&F tenet is owning your career development, so we provide a wealth of ways for you to keep learning, including tuition reimbursement, industry-related certifications and professional training to keep you progressing on your chosen path
• A dynamic, ambitious, fun and exciting work environment
• We believe you do well by doing good and want to encourage a spirit of social and community responsibility, matching donation program, volunteer opportunities, and an employee-driven corporate giving program that lets you participate and support your community

At C&F you will BELONG

If you require special accommodations, please let us know. We are committed to equal employment opportunity and welcome everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. If you require special accommodations, please let us know. Belonging at C&F, is a mindset. It’s about fostering a culture of inclusion and connection, where everyone feels valued, heard, and empowered to thrive and where our social impact efforts help strengthen the communities where we live and work.

For California Residents Only:  Information collected and processed as part of your career profile and any job applications you choose to submit are subject to our privacy notices and policies, visit https://www.cfins.com/onlineprivacypolicy/ca/noticeatcollection/ for more information.

Crum & Forster is committed to ensuring a workplace free from discriminatory pay disparities and complying with applicable pay equity laws.  Salary ranges are available for all positions at this location, taking into account roles with a comparable level of responsibility and impact in the relevant labor market and these salary ranges are regularly reviewed and adjusted in accordance with prevailing market conditions. The annualized base pay for the advertised position, located in the specified area, ranges from a minimum of $116,200.00 to a maximum of $218,500.00. The actual compensation is determined by various factors, including but not limited to the market pay for the jobs at each level, the responsibilities and skills required for each job, and the employee’s contribution (performance) in that role. To be considered within market range, a salary is at or above the minimum of the range. You may also have the opportunity to participate in discretionary equity (stock) based compensation and/or performance-based variable pay programs.

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