Full-Time

Account Manager

Emerging Enterprise Accounts

Posted on 1/16/2025

Uber

Uber

10,001+ employees

Global platform for ride-hailing and logistics

Automotive & Transportation
Consumer Software

Junior, Mid

Company Historically Provides H1B Sponsorship

London, UK

Requires at least half of work time in the London office unless formally approved for full remote work.

Category
Customer Success Management
Sales & Account Management
Required Skills
Data Analysis
Requirements
  • 2-3 years professional experience, ideally in a similar commercial function
  • Confident in making data-led decisions and using sound business judgment
  • Great project manager who can develop detailed joint business plans with our restaurant partners and consistently deliver above expectations
  • Strong executive presence and communication skills (verbal and written)
  • Speed, resourcefulness, and go-getter attitude. This team moves fast and always operates in new spaces
  • Willingness to hustle, roll up sleeves, and get in the weeds with our highest value partners
  • Highly autonomous - able to work with minimal oversight
  • Problem solving skills: when you see a problem, you work hard and think out of the box until you fix it
  • Capable to run analysis and/or understand data and transform it into relevant insights
  • Extraordinary listening, communication and organisational skills
  • Effective at operating under pressure and meeting tight deadlines
Responsibilities
  • Drive forward operational improvement with your partners to ensure that together we are delivering the best experience to Uber Eats users - whether that’s making sure they received what they ordered or they’re receiving it when they expect it
  • Develop plans in conjunction with your partners to grow their business through adding locations, experimenting with new business models (eg. virtual restaurants) or growing same-location sales (eg. effective marketing, menu optimisation)
  • Utilise data-driven decision making to understand the performance of initiatives to ensure you are effectively prioritising those with the highest return on investment
  • Lead commercial discussions with enterprise partners to build sustainable long-term partnerships
  • Use your analytical ability combined with operational rigour to build tools and processes to drive forward partnership KPIs
  • Work closely with stakeholders in internal teams both in the UK and globally (eg. Product, Support, Courier Operations) to solve problems and ensure that feedback received is utilised in improving our product and operations

Uber connects people and goods through its global platform, offering services in ride-hailing and logistics. Users can request rides or deliveries via the app, which matches them with drivers or delivery personnel. The company operates on a commission-based model, earning revenue from ride fares, delivery fees, and service charges. What sets Uber apart from its competitors is its wide range of services, including freight and essential goods transportation, along with a strong focus on safety through driver background checks and real-time verification. The goal of Uber is to continuously expand its offerings while providing flexible earning opportunities for drivers and ensuring a reliable service for users.

Company Stage

IPO

Total Funding

$15.4B

Headquarters

San Francisco, California

Founded

2009

Growth & Insights
Headcount

6 month growth

1%

1 year growth

0%

2 year growth

0%
Simplify Jobs

Simplify's Take

What believers are saying

  • Uber's partnership with Nvidia advances its autonomous vehicle initiatives.
  • Serve Robotics' expansion enhances Uber's logistics capabilities with automated delivery solutions.
  • Reinvestment in driverless taxis could reduce operational costs and increase efficiency.

What critics are saying

  • Regulatory hurdles may challenge Uber's driverless taxi reinvestment.
  • Technical issues could arise in AI-powered self-driving technology development.
  • New York City's insurance requirements may increase operational costs for Uber.

What makes Uber unique

  • Uber's global platform connects users with drivers for diverse transportation needs.
  • The company offers flexible earning opportunities for drivers worldwide.
  • Uber's commitment to safety includes driver background checks and real-time verification.

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Benefits

Remote Work Options

401(k) Company Match

Performance Bonus