Essential Duties and Responsibilities:

• Coordinate multiple tasks making sure that deadlines are met and work quality meets agency standards (client contact and participation in project planning will be involved)
• Work alongside SVP to effectively manage team workloads and client priorities
• Effectively develop and manage client relationships
• Play an integral role in the development of organic business with existing clients by identifying their challenges and coming to them with solutions
• Monitor internal resources and work closely with departmental leads to ensure projects meet deadline, cost and quality parameters
• Recommend strategic solutions to clients that complement the organization’s higher goals
• Create proposals, scope documents, flowcharts, creative briefs, pitch decks, layouts, cost estimates and timelines
• Understand and follow Ansira internal business development processes and procedures
• Show initiative to perform research and learn new/future technologies, processes and ideas
• Recognize issues or gaps from client/product side and make recommendations for solutions
• Ability to develop strong client relationships that will lead to good references
• Proactively communicate with clients and departmental teams in a professional and efficient manner
• Develop and maintain a working-level understanding of assigned client’s industry, company culture, products, services and strategies

Education/Experience Required:

• Bachelor’s Degree in Communications, Advertising, Marketing, Business, or related field
• 5+ years of experience in communications and project management with specific experience in channel marketing, digital and technical development projects
• Extreme attention to detail and ability to juggle multiple projects at once
• Ability to effectively prioritize delivery workload of a team of individuals
• Excellent communication, writing and proofreading skills
• Ability to work well on a team, accept challenges gracefully and always project a positive attitude
• Demonstrate professional conduct internally and externally
• Ability to develop strong personal relationships with clients
• Proficient in Microsoft Office programs
• Deeper level of understanding of HTML and standard web nomenclature and is versed in web project management techniques
• Ability to negotiate
• Able to appropriately manage complaints, escalations and issues
• Shows high degree of initiative