ROLE OVERVIEW

We are looking for an innovative Business Transformation Architect to join our Business Technology (BT) team. In this role, you will lead the design and execution of transformative business processes, integrating technology to drive efficiency, scalability, and innovation. You will partner with cross-functional leaders to identify digital transformation opportunities, architecting solutions that align with business goals and enhance our competitive edge.

You will also drive the business intelligence and data strategy for the BT team, ensuring optimal use of data, AI, and information architecture to empower decision-making. By establishing data governance frameworks, managing data accessibility, and defining KPIs, OKRs, SLAs, and capacity metrics, you’ll enable proactive, data-driven operations that align with leadership and partners across Benchling.

RESPONSIBILITIES

Business Intelligence & Data Strategy:

• Develop and execute the business intelligence and data strategy for the Business Technology team, ensuring optimal data usage, governance and architecture.
• Establish frameworks for data governance and data visualization to enhance decision-making processes and accessibility across the team and the organization.
• Partner with our DAS (Data Analytics and Science) team to assess current tools and infrastructure, consolidate, deprecrate and/or deploy right tools for the business.

KPI and Metrics Management:

• Partner with BT leadership to define, implement, and maintain key performance indicators (KPIs), objectives and key results (OKRs), service level agreements (SLAs), and capacity management metrics. These metrics will be used to:
• Track performance, operational efficiency, and alignment with business objectives.
• Ensure adherence to business commitments.
• Leverage your expertise to navigate the complexity of various tools and methodologies, providing actionable insights from data.

AI Integration, Innovation & Governance:

• Partner with our legal and security teams to ensure compliance by maintaining ethical and regulatory standards in AI tool usage.
• Foster a responsive and adaptive environment by integrating AI capabilities into core business workflows to enhance organizational agility. 

Enterprise Intake Process:

• Optimize BT operational workflows with a focus on improving help-ticket intake management.
• Leverage a centralized JIRA-based execution methodology to streamline task prioritization and drive a unified enterprise approach.
• Enable stakeholders to submit and execute projects efficiently.
• Ensure our intake process supports projects that drive meaningful transformation across the organization by validating business problems and outcomes with partners.

Efficiency of our Tech Stack:

• • Improve the data pipeline and processes to manage consolidation, deprecation, usage & renewals of our core tech stack through a tiered vendor management structure. Manage accuracy and quality of core data and databases.
  • Foster a culture of communication and alignment across teams to improve decision-making and execution in tech stack management.

QUALIFICATIONS

• Bachelor and/or Masters degree in computer science, information technology, or related engineering field. 
• Minimum of 10 years of business leadership experience with diverse technical and non-technical teams. 
• Elevates the conversation with business partners to the strategic level.
• Expertise in architecting and designing transformative business processes that drive efficiency, scalability, and innovation. 
• Expertise across relevant data visualization, data ETL, databases and engineering tools and programming languages such as SQL, Python, JIRA, and Confluence.
• Experience defining KPIs, OKRs, SLAs, and capacity management metrics to track performance and drive efficiency.
• Strong problem-solving and organizational skills; able to handle competing demands and work within a fast paced environment.
• Comfortable engaging with all levels of the organization, including senior leaders, to ensure transparency, effective change management, and collaboration.

• Possess advanced presentation, communication, and negotiation skills, with the ability to articulate value through compelling narratives. 

SALARY RANGE

Benchling takes a market-based approach to pay.  The candidate’s starting pay will be determined based on job-related skills, experience, qualifications, interview performance, and work location. For this role the base salary range is $178,500  to $241,500.

To help you determine which zone applies to your location, please see this resource. If you have questions regarding a specific location’s zone designation, please contact a recruiter for additional information.

Total Compensation includes the following:

• Competitive salary and equity
• Broad range of medical, dental, and vision plans for employees and their dependents
• Fertility healthcare and family-forming benefits
• Four months of fully paid parental leave
• 401(k) + Employer Match
• Commuter benefits for in-office employees and a generous home office set up stipend for remote employees
• Mental health benefits, including therapy and coaching, for employees and their dependents
• Monthly Wellness stipend
• Learning and development stipend
• Generous and flexible vacation
• Company-wide Summer & Winter holiday shutdown
• Sabbaticals for 5-year and 10-year anniversaries

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