About the Company:
Wizard is revolutionizing the shopping experience using the power of generative AI and rich messaging technologies to build a personalized shopping assistant for every consumer. We scour the entire internet of products and ratings across brands and retailers to find the best products for every consumer’s personalized needs. Using an effortless text-based interface, Wizard AI is always just a text away. The future of shopping is here. Shop smarter with Wizard.
About the Product:
We are well on our way towards finding Product Market Fit. We have strong conviction that we are addressing a major problem for a big market: busy parents who don’t have time to find and purchase the right products for their kids. SMS is the entry point into the Wizard experience, providing a lightweight interaction that’s consistently top-of-mind. Wizard gathers the details of our customers requests over text, and then shares curated recommendations in a personalized web app. The experience is powered by generative AI, so it is fast, dynamic, and personalized.
The Role
This role is NYC-preferred, remote eligible.
You will be the sole product designer at Wizard, reporting to the Head of Product. You will partner closely with the Head of Product and CTO, bringing a strong design voice to our product trio. As a trio, we will collaborate to discover and deliver valuable solutions for our customers. You will be accountable for ensuring that these solutions are both usable and delightful.
You will own the end-to-end user experience for both consumers and users of our internal operational tools. You will serve as the design counterpart for each of our engineering squads: Application Eng, AI/ML, and Data Eng. You will also collaborate closely with our operations team, both as internal customers and as contributors to the end-customer experience. You will drive our user research practice, ensuring we are continuously engaging with our customers and evangelizing our learnings across the company.
Key Responsibilities:
- Own the end-to-end user experience, including text and visual interactions.
- Create, collaborate, test, and iterate on user flows, prototypes, and high-fidelity designs.
- Continuously engage with customers by recruiting participants, running discovery interviews and usability sessions, drafting surveys, and synthesizing findings; identify and implement UX research tooling to improve this process.
- Facilitate brainstorming and ideation sessions within individual squads and across the Company.
- Represent the voice of the customer, and evangelize design thinking across the Company.
You:
- 8+ years of experience designing mobile consumer products
- Experience with searching for and/or finding product-market fit.
- Experience innovating with new UX paradigms.
- Exceptional writer with a track record of establishing a compelling, consistent voice across a product’s written content.
- High-judgment and conviction in how to balance shipping velocity, depth of customer discovery, and design polish in order to meet customer and business goals.
Bonus Points:
- You’ve built a side project using LLMs.
- You have experience designing end-to-end e-commerce solutions.
- You have experience with multi-modal design, in particular combining visual interfaces with chat and/or voice.
- You have deep knowledge of the parent persona, either from first-hand or professional experience.
The expected salary for this role is $208,000 - $234,000 depending on skills and experiences.
Benefits
- Early-stage startup with massive growth potential and ability to grow as Wizard grows
- Competitive compensation packages, including equity
- Health
- Comprehensive, high-quality medical coverage
- Dental & vision insurance
- OneMedical memberships for you and dependents
- Spring health platform for mental healthcare personalized to your needs
- XP Health eyewear benefits ($180, 3x per year)
- Rightway Health Guide
- Wealth
- 401(k) Plan
- Life & Disability insurance covered by Wizard
- Work/Life
- Flexible PTO and sick time to take care of yourself and your family
- 12 paid holidays
- 16 weeks parental leave for primary and secondary caregivers