Full-Time

Salesforce Technical Lead

Posted on 5/29/2026

Deadline 5/13/27
Peraton

Peraton

10,001+ employees

Delivers defense, intelligence technology for government

Compensation Overview

$112k - $179k/yr

+ Overtime + Shift Differential + Discretionary Bonus

No H1B Sponsorship

Washington, DC, USA + 1 more

More locations: Dulles, VA, USA

Hybrid

Hybrid role: remote with one in-office day per week in Sterling, VA or Washington, DC.

US Citizenship, US Top Secret Clearance Required

Category
IT & Security (1)
Required Skills
Agile
ServiceNow
ETL
Salesforce
SAML
AWS
REST APIs
OAuth
Requirements
  • Requires US Citizenship and an active SECRET government security clearance with the ability to obtain TOP SECRET security clearance.
  • 8+ years of enterprise application support and IT experience.
  • 5+ years of Salesforce administration, support, or technical leadership experience.
  • Strong experience supporting enterprise production environments and deployments.
  • Experience on SailPoint and SNOW.
  • Experience with Salesforce platform operations, integrations, and security administration.
  • Experience with incident management, root cause analysis, and operational governance.
  • Strong understanding of cloud technologies, APIs, middleware, and enterprise integrations.
  • Experience working in Agile and ITIL-based operational environments.
  • Strong collaboration skills and ability to work with teams of people of varying skill level.
Responsibilities
  • Lead day-to-day Salesforce production support activities across enterprise environments.
  • Ensure platform availability, operational stability, and SLA compliance.
  • Manage incident response, escalation handling, and issue resolution.
  • Coordinate major incidents, bridge calls, and stakeholder communications.
  • Monitor production systems, integrations, interfaces, and batch processes.
  • Troubleshoot complex applications, integration, and data issues.
  • Perform root cause analysis (RCA) and implement permanent corrective actions.
  • Support on-call operations and critical production support activities.
  • Drive continuous operational improvement initiatives to reduce recurring incidents.
  • Provide operational support for: Service Cloud, Experience Cloud, Lightning applications, Apex jobs and scheduled batch processes, Salesforce Flows and automation, User provisioning and security administration, Data management and migration activities.
  • Log analysis and troubleshooting
  • Performance tuning and optimization
  • Data correction and validation
  • Production defect resolution
  • Environmental support and coordination
  • Support enterprise integration between Salesforce and external systems.
  • Monitor and troubleshoot APIs, middleware, and cloud integrations.
  • Resolve interface failures, synchronization issues, and data inconsistencies.
  • Coordinate with integration, infrastructure, and vendor teams.
  • Support MuleSoft, REST/SOAP APIs, AWS services, ETL processes, and event-driven integrations.
  • Analyze integration logs, payloads, and transaction failures.
  • Manage Salesforce security administration, including profiles, permission sets, role hierarchy, and field-level security.
  • Support identity and access management (IAM), MFA, SSO, OAuth, and SAML integrations.
  • Monitor and investigate security incidents, suspicious activities, and unauthorized access.
  • Review audit logs and support cybersecurity operations activities.
  • Ensure compliance with enterprise security standards, policies, and regulatory requirements.
  • Support vulnerability remediation and security risk mitigation activities.
  • Coordinate with cybersecurity, compliance, and audit teams.
  • Support secure API, middleware, and cloud integration practices.
  • Manage certificate renewals, secret management, and authentication configurations.
  • Enforce change management and segregation of duties controls.
  • Participate in security reviews, CAB meetings, and operational governance processes.
  • Coordinate production deployments and release activities.
  • Validate release readiness and post-deployment stability.
  • Support rollback planning and deployment issue resolution.
  • Ensure compliance with change management procedures and operational controls.
  • Review production changes for security and operational impact.
  • Implement and maintain monitoring, alerting, and operational dashboards.
  • Track system health, operational KPIs, and incident trends.
  • Improve support processes, automation, and operational documentation.
  • Maintain runbooks, troubleshooting guides, and knowledge base articles.
  • Drive process standardization and operational best practices.
  • Lead and mentor support analysts, administrators, and technical teams.
  • Coordinate offshore and cross-functional support teams.
  • Review ticket quality, operational processes, and technical solutions.
  • Collaborate with business stakeholders, enterprise architects, developers, infrastructure teams, and vendors.
  • Provide technical guidance and operational leadership during critical incidents and production events.
  • Core Work Schedule: Monday – Friday, 7:00 AM ET – 4:00 PM ET (Flexible). This position requires the ability to work flexible hours, including nights and weekends, for periodic maintenance and troubleshooting.
  • Work Location: hybrid with remote work and one day per week in the office in Sterling, VA, or Washington, DC. The number of days in office is subject to change based on program or government requirements.
Desired Qualifications
  • Salesforce Administration
  • Apex troubleshooting
  • Lightning Web Components (LWC)
  • Salesforce Flows
  • SOQL/SOSL
  • Salesforce security model
  • Salesforce Shield
  • Data Loader
  • Salesforce DX
  • MuleSoft
  • REST/SOAP APIs
  • AWS cloud services
  • ETL tools
  • Event-driven architecture
  • OAuth/SAML/SSO
  • CI/CD pipelines, such as Jenkins
  • ServiceNow
  • Splunk
  • Dynatrace
  • AppDynamics
  • Incident management tools
  • Log analysis and monitoring platforms
  • Salesforce Administrator
  • Salesforce Platform Developer
  • Salesforce Application Architect
  • ITIL Foundation
  • MuleSoft Certifications
  • AWS Certifications
  • Security-related certifications preferred
  • Desired experience supporting Department of State IT operations.
  • Education: 10 years of experience, may have supervisory or lead experience.

Peraton helps government clients in defense, intelligence, and critical infrastructure by delivering advanced technology solutions and services. Its offerings include cyber-hardened systems, systems engineering, and mission-critical support that protect national security. The company works through long-term government contracts and strategic partnerships to provide comprehensive, multi-year programs. It prioritizes a strong workforce, actively recruiting veterans, Guard and Reserve members, and military spouses to bring disciplined, mission-focused talent. Unlike many competitors, Peraton emphasizes collaboration with partners under clear, fair engagement rules to expand capabilities and deliver integrated solutions. The overall goal is to ensure reliable, secure technology and services for national security and critical infrastructure while sustaining growth through steady government contracts.

Company Size

10,001+

Company Stage

Grant

Total Funding

$60M

Headquarters

Herndon, Virginia

Founded

2017

Simplify Jobs

Simplify's Take

What believers are saying

  • AMASS expands Peraton's identity and access footprint across DHRA and DMDC.
  • Graphiant partnership strengthens AI-ready zero-trust networking for federal missions.
  • New sector leaders in defense, health, and aerospace sharpen execution across growth markets.

What critics are saying

  • FAA BNATCS execution failures would damage Peraton's credibility across civil and defense bids.
  • DoW identity outages or migration defects would expose Peraton at a mission-critical access chokepoint.
  • Heavy federal procurement dependence leaves revenue vulnerable to budget delays and competitor poaching.

What makes Peraton unique

  • Peraton combines national security missions with enterprise IT, cyber, and identity operations.
  • Its myAuth platform serves roughly 20 million DoW users beyond CAC holders.
  • Peraton's FAA BNATCS role makes it prime integrator for $31.5 billion modernization.

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GovBrew
Apr 3rd, 2026
Peraton wins $36M FBI Forensics and Investigative Response contract.

Peraton wins $36M FBI Forensics and Investigative Response contract. Peraton was awarded a $36M FBI Forensics and Investigative Response contract. Apr 3, 2026 Peraton was awarded a $36M Federal Bureau of Investigation (FBI) Forensics and Investigative Response contract. Contract Details: Awardee Name: Peraton Start Date: March 31, 2026 Contract Number: 15F06726F0000285 Total Contract Value: $36,178,405.60 Learn more about the contract here.

WashingtonExec
Feb 12th, 2026
Bob Genter Named President, COO of Peraton

Bob Genter named president, COO of Peraton. Peraton has appointed Bob Genter as president and chief operating officer, effective Feb. 17. In his new role, Genter will oversee operations and execution to support Peraton's strategic priorities, while focusing on driving operational excellence and scalable growth. "Peraton has a strong foundation of impressive capabilities, proven delivery models, and customer trust," Genter said. "I'm excited to continue building an exceptional leadership team, driving consistency in execution for our customers and across the enterprise, and leading Peraton to the next level of performance." Genter brings over 25 years of executive leadership experience in technology and IT services in the defense and civilian sectors to Peraton. As president and COO, he will report directly to Chairman and CEO Steve Schorer and work with the leadership team to strengthen Peraton's capabilities and advance talent and development. "Bob is a transformational leader with deep expertise in the defense and federal markets," Schorer said "His exceptional abilities to build high-performance teams, drive growth, and execute complex integrations make him the ideal president and COO for Peraton, and an example of our investment in top talent to shape the future of the company." Genter joins Peraton from SAIC, where he served as president of the defense and civilian sector, overseeing a $4.8 billion portfolio and 16,000 employees worldwide. At SAIC, he led major wins including the $1.3 billion Treasury T-Cloud transformation and the Army Corps of Engineers Revolutionary Information Technology Services program. He also led the acquisition and integration of Unisys Federal and Halfaker. Before SAIC, Genter held senior leadership roles at CGI and American Management Systems, with responsibility for P&L, IT outsourcing, software development and finance.

Peraton
Dec 4th, 2025
Peraton Partners with Zscaler to Secure the Mission and Fortify the Future

Peraton partners with Zscaler to secure the mission and fortify the future. * Redefines how enterprises and government organizations safeguard their operations, data, and networks at scale * Provides an integrated approach to network transformation, zero trust adoption, and digital modernization * Enables customers to operate with confidence and resilience in any environment Dec 4, 2025. Peraton, a leading national security and technology company, today announced a strategic partnership with Zscaler, a leader in cloud-native, AI-powered cybersecurity to deliver next-generation, secure, and cost-effective infrastructure solutions for mission-critical environments. This collaboration redefines how enterprises and government organizations safeguard their operations, data, and networks at scale. By combining Peraton's hybrid multicloud capabilities with Zscaler's cutting-edge security framework, the expanded partnership provides an integrated approach to network transformation, Zero Trust adoption, and digital modernization. "At Peraton, our mission is to protect and enable the nation's most critical operations. Partnering with Zscaler allows us to bring together our hybrid multicloud expertise with their proven Zero Trust architecture to protect vital systems while empowering faster innovation and operational efficiency," said Todd Borkey, chief technology officer, Peraton. "Our collaboration with Zscaler is about securing every layer of the enterprise - from the tactical edge to the cloud - so our customers can operate with confidence and resilience in any environment." Peraton's hybrid multicloud solution empowers customers with a flexible, composable framework that supports modern architectural estates composed of private cloud/on-premises, public cloud, hybrid cloud, multicloud, and edge platforms. Its comprehensive suite of capabilities, including modular enterprise security, adaptable governance, intelligent automation, and innovative FinOps, enables organizations to accelerate their cloud journeys while maintaining control and compliance. Zscaler's Zero Trust Exchange(TM) platform complements Peraton's solution by reimagining traditional network and security models. Acting as a secure, cloud-based switchboard, the security framework connects users and devices to applications, rather than to a network, based on identity and context. This approach eliminates legacy network dependencies, improves user experience, and lowers total cost of ownership with a cloud-native solution, all while delivering superior security and operational agility. "Zscaler is proud to partner with Peraton to help secure the nation's most critical missions. By combining Zscaler's cloud-delivered security with Peraton's hybrid multicloud and enterprise IT capabilities, we're giving government and enterprise customers the ability to securely connect users, devices, and workloads - anywhere, on any network - while reducing cost and complexity," said Drew Schnabel, GVP and GM, Zscaler U.S. Government Solutions. Together, Peraton and Zscaler will provide an integrated delivery model that includes: * Advanced cyber threat and data protection * Zero Trust enforcement across the architectural estate * Reduce complexity and size of IT infrastructure footprint * Enhanced security realized by attack surface reduction * Cost savings via simplified IT infrastructure and resource optimization * Local internet breakout for optimized cloud performance * Remote access without reliance on traditional VPNs This partnership underscores both companies' commitment to protecting critical missions while enabling digital transformation. Through innovation and collaboration, Peraton and Zscaler are helping organizations build a secure foundation for the future of national security, defense, and enterprise operations. It was a very different time in the 1980s when President Ronald Reagan said of the relationship with the United States and the then-Soviet Union that one should "trust but verify." Now the mantra is "never trust, always verify" due to a world where silent threats lurk in just about every encounter people have with About Peraton. Peraton is a next-generation technology and national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As one of the world's leading mission capability integrators and transformative enterprise IT providers, Peraton Corp deliver trusted, highly differentiated solutions and technologies to protect its nation and allies from threats across the digital and physical domains. Peraton supports every branch of the U.S. Armed Forces, and Peraton Corp serve as a valued partner to essential government agencies that sustain its way of life. Peraton podcast series. Want to know what's going on behind the scenes in national security? Everyday Extraordinary takes you inside the lives and work of the Peraton team solving today's most critical challenges.

Peraton
Nov 18th, 2025
Peraton: America's Dream Employers 2026

Peraton: America's Dream Employers 2026. Nov 18, 2025. Peraton has been named to Forbes America's Dream Employers 2026 list, recognized as one of the nation's most inspiring workplaces. Both Gen-Z and Millennial employees are aiming high in the sense that they're more focused on learning and development, financial security, work-life balance and finding purpose in their jobs. For example, 86% of Gen-Zs and 84% of Millennials surveyed reported that they seek mentorship and guidance at work while 89% of both generations want on-the-job learning. And when considering a potential employer, more than half of respondents among both generations said meaningful work is very important - so much so that 44% of Gen-Zs and 45% of Millennials said they left a job because it lacked purpose. As for the top career goals reported by both Gen-Z and Millennials, those were financial independence and maintaining a healthy work-life balance. While these aspirations may seem lofty, there are employers that are making these dreams a reality for their workers, offering generous compensation, mission-driven initiatives, challenging assignments and benefits that promote mental wellbeing and flexible schedules. To identify these companies, Forbes has produced America's Dream Employers 2026. Lyra September 2, 2025 One in four adults is a caregiver in the "Sandwich Generation, caring for aging parents and growing children simultaneously while also trying to balance their careers. Bernadette Long, senior director of Benefits & Global Mobility at Peraton, shares that her team has created a "trio of key vendors" to support caregivers About Peraton. Peraton is a next-generation technology and national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As one of the world's leading mission capability integrators and transformative enterprise IT providers, Peraton Corp deliver trusted, highly differentiated solutions and technologies to protect its nation and allies from threats across the digital and physical domains. Peraton supports every branch of the U.S. Armed Forces, and Peraton Corp serve as a valued partner to essential government agencies that sustain its way of life. Peraton podcast series. Want to know what's going on behind the scenes in national security? Everyday Extraordinary takes you inside the lives and work of the Peraton team solving today's most critical challenges.

Peraton
Nov 5th, 2025
Jeff Carson on Building Veteran Career Pathways at Peraton

Jeff Carson on building veteran career pathways at Peraton. Washington exec. Nov 5, 2025. In this segment, WashingtonExec's Rachel Kirkland speaks with Jeff Carson, senior talent acquisition outreach lead for military and veterans at Peraton and a U.S. Army veteran. Carson shares how his own transition from active duty inspired a lifelong passion for helping fellow service members find fulfilling careers. He highlights Peraton's year-round veteran initiatives - from SkillBridge internships and virtual hiring events to podcasts focused on resume writing and networking - and explains why honoring and empowering veterans remains central to the company's mission. Nov 11, 2025 Peraton is pleased to announce it has earned the 2026 Military Friendly(R) Employer designation. Institutions earning the Military Friendly(R) Employers designation were evaluated using both public data sources and responses from a proprietary survey. "Peraton Corp is deeply honored Peraton is recognized once again as a Military Friendly(R) Company. Veterans bring unmatched leadership, About Peraton. Peraton is a next-generation technology and national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As one of the world's leading mission capability integrators and transformative enterprise IT providers, Peraton Corp deliver trusted, highly differentiated solutions and technologies to protect its nation and allies from threats across the digital and physical domains. Peraton supports every branch of the U.S. Armed Forces, and Peraton Corp serve as a valued partner to essential government agencies that sustain its way of life. Peraton podcast series. Want to know what's going on behind the scenes in national security? Everyday Extraordinary takes you inside the lives and work of the Peraton team solving today's most critical challenges.